Reviews (278)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient store migration to Shopify, highlighting its ability to transfer extensive data such as products, customers, and SEO details from platforms like Magento and WooCommerce. They appreciate features like redirect management and ongoing data syncing. Reviews consistently praise the responsive 24/7 customer service and the technical team's effectiveness in handling custom requirements and troubleshooting, noting good value for the cost.

June 8, 2022

They did great! 100% recommended
The migration process was fast and they did just great! They understood my needs and requirements and delivered according to expectations.
I would recommend LitExtension 100%!!!

paloma-beauty-world
United States
Over 2 years using the app
June 7, 2022

VERY fast service, I thought it would take 1-2 days however it was done within hours of my payment. Customer service was thorough & walked me through the process & answered all my questions. I had a lot of orders & customers as well as products & they also offered to help with the adjustment after the transfer.

richroyapparel
United States
Over 2 years using the app
April 19, 2022

Recommended using their all in one migration! Jay has been very helpful in terms of helping to get us where we needed it most. Thanks Litextension team!

ACE-Fishmarket®️
Singapore
Over 2 years using the app
November 9, 2023

Highly professional, knowledgeable, and a pleasure to work with. We do a few store migrations each year, and this is the best company I've worked with. We will be sure to use their services again. I highly recommend these guys.

Mountain High Outfitters
United States
About 1 month using the app
LitExtension replied November 10, 2023

Thank you for sharing your positive experience with our company. We greatly appreciate your feedback and are delighted to hear that you found our team highly professional, ...

June 12, 2022

The LitExtension team has been totally awesome! They truly went above and beyond in every aspect of the job. We needed to have over 2,000 products moved to Shopify, many of those products having different variants/sizes. The job was no doubt very tedious, but they knew how to get the job done. They were always quick to answer emails and they even helped us with a few extra things. We would highly ...

Quality Tapestries Inc.
United States
Over 2 years using the app
August 26, 2021

Had my woocommerce shop transferred to Shopify with LitExtension's migration service. The migration was fast and all data was transferred correctly. Small issues were quickly solved on request. Very nice customer service. I would totally recommend LitExtension's service.

l'amour est bleu
Germany
Over 2 years using the app
LitExtension replied August 28, 2021

Thank you for your feedback!

It was such an honor for us to assist you throughout the migration process. Should you have any further questions, please contact us via Live ...

May 24, 2022

Litextension is a great company, they offer fantastic support. Support department is quick to react and the migration itself works perfectly.

STAS bildeoppheng.no
Norway
Over 2 years using the app
July 25, 2021

Amazing, The response time and service was great. chatted with them about what I wanted and they gave me a competitive price. the important thing for me is communication and they did that well. I'm dealing with another app company at the moment and it's at least a day between responses. (not good)

dragon image
Australia
Over 2 years using the app
LitExtension replied July 30, 2021

Hi dragon image,

Customer satisfaction has always been our top priority and we would try our best to achieve that. So, it is great to hear that you are satisfied with the ...

April 19, 2023

This is our third migration with this company. This project was much larger that the previous ones with several moving parts that LitExtension handled seamlessly. Their level of expertise went above and beyond our expectations. Their Customer Service is highly responsive. I would highly recommend this company for anyone looking to migrate their store to Shopify for any project large or small.

ThePaintStore2
United States
27 days using the app
LitExtension replied April 19, 2023

Thank you for your kind words, The Paint Store 2 Team. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our clients, and we’re glad ...

December 20, 2021

Great job helping to migrate store/pos data from Vend to Shopify POS/web. Their team was happy to keep chipping away until everything was good. Highly recommended.

modelcitizen
United States
Over 2 years using the app