Reviews (277)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless store migration capabilities, including products, orders, and customer data to Shopify. They appreciate the 24/7 professional and responsive support team, especially for complex migrations. The app is valued for its ease of use, additional services like POS migrations and continuous data syncs, and its effectiveness across global time zones, making it accessible to those without technical expertise.

May 12, 2022

I have found dealing with support especially Tom to be very helpful and have dealt with any issues straightaway that we have had

Loveangels
Ireland
About 2 years using the app
July 7, 2022

Easy and reasonably priced - my tech person did the migration very quickly! Really happy with the migration overall and everything got transferred over fairly seamlessly.

Ojai Wild
United States
Almost 2 years using the app
September 10, 2021

Peter Duong was very helpful and patient with my needs to migrate my shopify site to my WIX! Mr. Parker was also very helpful in gettong my products migrated correctly! Thank you both

LoveYourRootsHair
United States
Almost 2 years using the app
LitExtension replied September 13, 2021

We are so grateful to see this. We truly are. We really appreciate your purchase and trust in our service. We hope to serve you more in the future. Let's stick around. Good luck with your business!

Sincerely,
LitExtension team

August 25, 2021

Great migration support and service, even before purchasing they where highly responsive to all questions. Fast and reliable.

Grill.mx
Mexico
Almost 2 years using the app
LitExtension replied August 26, 2021

Have a good day Grill.mx!

Thank you for your kind feedback :) Customer satisfaction has always been our top priority. So, we are thrilled to know that you loved your experience with LitExtension. Please don't hesitate to reach out if you have any further questions.

Yours faithfully,
LitExtension Team

February 10, 2022

Impeccable service. The team at Lit Extension migrated to Shopify a monster Woocommerce website. They made my transition super easy. They are very responsive as well, you can email them and they will respond quickly. Thank you so much Lit Extension, don't really know what I would do without your service.

purelinenutrition
United States
Almost 2 years using the app
February 23, 2023

Contact with the support team has been constant since even before contracting the migration. The migration process went very smoothly and the support team efficiently handled and resolved all of our requests.

DISEVIL
Spain
Almost 2 years using the app
LitExtension replied February 23, 2023

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project.

October 25, 2021

I just used the LitExtension app, with Tom's assistance I migrated my products from Shopify to ETSY - with Tom's help the migration was seamless. I will most definitely use LiteExtension for any migration of products I may have in the future from Shopify to ETSY. Thank you LiteExtension

Willis at River Lighting
United States
Almost 2 years using the app
September 15, 2022

I used this app to migrate data from Wix to Shopify. It was amazing, the customer service and tech teams were very helpful and prompt in processing the data migration.

strongestmedz
United States
Almost 2 years using the app
June 19, 2021

I've used LitExtension for several migrations to Shopify. They have excellent customer service and support, they are available when you need them, and have gone the extra mile to get my migrations just right. I highly recommend them for any migration you need to bring to Shopify from any other eCommerce platform. I wouldn't use any other app for a Shopify migration.

Urban Body Jewelry
United States
Almost 2 years using the app
LitExtension replied August 16, 2021

Hello,

Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

All the best,
LitExtension Team

May 4, 2022

I used LitExtension to migrate two massive WooCommerce stores to Shopify, and it worked so well! I messed up the order statuses on one of the migrations, and they were quick to help me out with a custom remigration to do just the orders as the rest turned out perfect. Will definitely use for all sites I'm moving to Shopify. Thank you so much!

Nellie's CA
Canada
Over 1 year using the app