Reviews (247)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient and reliable store migration capabilities, noting its ability to handle complex data types like products, customer information, and SEO metadata smoothly. They appreciate the cost-effectiveness and the maintenance of data integrity and styling post-migration. The customer support is also praised for being responsive and proactive, swiftly addressing any issues and keeping merchants informed.

March 17, 2023

LitExtension helped me migrate all orders, customers and products from Wix to Shopify. At first I was a bit hesitant to use the app as you need to provide login info. But went ahead and had a great experience!

My contact, Harry was super professionel and helpful throughout the entire process. Kept me informed along the way and worked very fast even though we're in very different time zones. Would definitely use again for other projects!

OddLemon
Denmark
2 months using the app
LitExtension replied March 19, 2023

Hello OddLemon Team! Just wanted to let you know how much your review means to us here at LitExtension. We do all we can to provide our clients with the best service, and it always makes our day when a client appreciates it. Thanks again, and we hope to make your next project just as positive!

May 12, 2022

I have found dealing with support especially Tom to be very helpful and have dealt with any issues straightaway that we have had

Loveangels
Ireland
2 months using the app
October 5, 2021

Awesome app, awesome company! These guys continued to do updates and sync's as needed, making this project as seamless as it could've been. Great communication, and urgency to do things right!

Northern Ice and Dance
United States
2 months using the app
September 7, 2021

Amazing service and support. Will definitely use them again and recommend them to family and friends!

QualityDoor
United States
2 months using the app
LitExtension replied September 13, 2021

Hi QualityDoor,

You don't know how happy we are every time we come across positive reviews on our service and we want to reach out to say thank you for that. We are deeply appreciative of your trust in us and we look forward to serving you as one of our beloved customers for years to come.

Thank you,
LitExtension Team

August 4, 2022

Awesome support from the team highly recommended! I used them to migrate products & orders data from woocommerce. Some of the product data required extra coding team able to help to migrate all data flawlessly.

Lifely
Australia
2 months using the app
October 16, 2023

The all-in-one migration has been very soft and quick. Harry and his team were very proactive and did a great job migrating our data from WooCommerce to Shopify. Once you contact them they help you choose the best plan for you and the service is super qualitative, they always listen to what you'd like. I recommend

Misspatina
United Kingdom
2 months using the app
LitExtension replied October 22, 2023

Thank you so much for taking the time to share your positive experience with our migration service. We greatly appreciate your feedback and are thrilled to hear that your migration from WooCommerce to Shopify was smooth and efficient.

We're delighted to hear that Harry and our team were proactive in assisting you throughout the process. Our goal is to provide excellent customer service and ensure a seamless transition for our clients. It's great to know that they helped you choose the best plan and that you found our service to be of high quality.

At LitExtension, we take pride in listening to our customers' needs and preferences, and we're glad that this was reflected in your experience. Your recommendation means a lot to us, and we're grateful for your trust in our services.

If you have any further questions or require additional assistance, please don't hesitate to reach out to us.

Thank you once again for your kind words and for choosing LitExtension.

April 23, 2023

Issues were resolved promptly at no extra charge and with complete satisfaction! Highly recommended!

foxbyren
Germany
2 months using the app
LitExtension replied April 23, 2023

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.

October 27, 2021

These guys are amazing. Super fast and great communication throughout the whole import process. I needed this particular job done ASAP and they finished it in less than 24 hours! Over 400+ products imported. Will use these guys again!

4X4OC
Australia
2 months using the app
March 14, 2023

LitExtension was life saver when we needed to migrate all our orders from Ecwid to Shopify. They also offered three months of support after the migration was completed. We haven't had one single problem with the migration data. It was a breath of fresh air to still have our old customers' order history in our system. They coded it with a prefix so we could identify the Ecwid store orders. The support staff was very helpful and the transfer was not only seamless but securely completed. Highly recommend LitExtension Store Migration!

nanoojas.net
United States
About 2 months using the app
LitExtension replied March 15, 2023

Thank you for your kind words! We’re grateful for your feedback. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project. Best wishes for your business!

October 28, 2021

We needed to transfer some data due to a move from WooCommerce to Shopify. I am an absolute layman in the subject and Litextension advised me well. Even when we had to go the more complicated way via CSV import, they did it very well. When I noticed things afterwards, they still solved them for us.
I am very pleased.

Otto Wilde Grillers Schweiz
Germany
About 2 months using the app