Reviews (273)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to smoothly transition stores to Shopify from various platforms, efficiently migrating key data such as products, orders, and customer details. It is noted for its cost-effectiveness and ability to handle complex data like custom attributes and product options. The "All-in-One" service is particularly favored for larger or intricate migrations. The app's performance is praised for being seamless and quick, with a professional support team, including standout members like Andy, Tracee, and Blue Nguyen, providing 24/7 assistance. Merchants appreciate the responsive and effective customer support, especially post-migration, ensuring continued satisfaction.

October 28, 2021

I would highly recommend Liteextension, we had over 5k products to import from magento. Our data was very complex and needed a lot of going back and forth. Johnny has been without a doubt the best customer support agent, going above and beyond to help us make our deadline. I am so happy and will be using these guys again! Do not hesitate, amazing team to help every step of the way, highly recommend the all in one service.

Foot World
United Kingdom
12 months using the app
Edited May 31, 2021

We used LitExtension to migrate customers, orders, and products From a Magento 2 site to a Shopify Plus site and the experience was nothing but the best. The product images were in rough shape on the Magento site so we did not want to use them and had updated images on Google Drive. LitExtension was able to migrate those and associate them to the appropriate products in the Shopify site.
Moog Audio Team

Moog Audio
Canada
11 months using the app
August 30, 2021

very fast service, seamless transaction! Pricing is competitive. The checkout and IM was easy to use and prompt. I'd use them again.

The Pampered Pet Shoppe
United States
11 months using the app
LitExtension replied August 31, 2021

Hi The Pampered Pet Shoppe,

You don't know how happy we are every time we come across positive reviews on our service and we want to reach out to say thank you for that. We are deeply appreciative of your trust in us and we look forward to serving you as one of our beloved customers for years to come.

Thank you,
LitExtension Team

November 1, 2023

Litestension was a great choice to manage and execute our platform migration. Everything went smoothly from the beginning of the process to the end. Their sister company also designed our new website for a flawless transformation. Customer service was exceptionally good; we always received responses in a timely manner, and all our questions and issues were answered and handled quickly. I will definitely recommend Litestension! Thank you so much Litestension!

Friteshop.com
United States
10 months using the app
LitExtension replied November 3, 2023

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that choosing Litestension for your platform migration was a great decision and that everything went smoothly throughout the entire process.

We take pride in providing exceptional customer service, and we are delighted that our team could meet your expectations. Timely responses, quick resolution of questions and issues, and a high level of support are all aspects we strive to deliver to our valued clients.

It's fantastic to know that you are satisfied with the flawless transformation of your new website, which was designed by our sister company. We believe in offering a comprehensive solution to our clients, and ensuring a seamless transition is a top priority.

Your recommendation means a lot to us, and we truly appreciate your trust in Litestension. Should you require any further assistance or have any future needs, please do not hesitate to reach out. We are always here to support you.

Once again, thank you for your feedback and for choosing Litestension. We look forward to serving you in the future.

August 11, 2021

Amazing support, amazing work, and everything went smoothly. Everything was easy and if I had any questions, the support was there to respond. Would definitely recommend it!

Guerfi Store
Algeria
10 months using the app
LitExtension replied August 16, 2021

Hello Guerfi Store,

Your awesome review really made our day! Thanks a lot for supporting and believing in our service. Please stay in touch and reach out to us if you need any help in the future.

Yours faithfully
LitExtension Team.

April 27, 2022

Professional and excellent support! Can really recommend this company when you need to immigrate from woocommerce. Also fair pricing.

wonderliving-dk
Denmark
10 months using the app
March 15, 2023

I would highly recommend Litextension to any store owner looking to migrate from another platform to Shopify.

The migration of products was seamless and all redirects were in place from our old store.

Fantastic support was there when required.

Bijou Jewellery
United Kingdom
9 months using the app
LitExtension replied March 15, 2023

It’s great to hear that you had a positive experience at LitExtension. Our team will be happy to hear that their hard work has paid off. Thank you so much for giving us the opportunity to serve you.

May 13, 2022

Thought this was a scam initially tbh but totally blew my mind. All the anxiety that came from moving 200+ products and 800+ orders from CommerceHQ to Shopify gone! They transferred 95% of it in 24 hours. Would have taken me a month. Definitely recommend! A+++

XMT Creations
New Zealand
9 months using the app
March 2, 2022

amazing support, outstanding knowledge of work and timing. Always on time and very professional.. I highly recommend .... A ++++

Mydressline
United States
8 months using the app
April 25, 2022

LitExtension are so good. Nothing is too much trouble. Every issue we've had (and Shopify has a lot !) we've been able to find a solution. Customer care is outstanding. I would recommend highly.

Yes Bebe
United Kingdom
8 months using the app