Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient and professional store migration services. It's praised for handling complex, high-volume migrations with speed and accuracy. The support team is noted for their quick, helpful responses and willingness to customize code. Features like maintaining customer order history during migration and All-in-One migration service are highly valued. The app is also appreciated for its affordability and value for money, with capabilities to handle migrations across different time zones and languages.

June 22, 2021

I transferred my data from Squarespace to Shopify and it hs been the best service/investement our team could've done! Thank you LitExtension!

Design KontroL
United States
4 months using the app
June 3, 2022

I'm very happy with this company. I was a little bit worried on migrating all data from Prestashop, but Ken and his teammates made a fantastic job. Any possible issue I found out was quickly solved and they are always available to help. I Highly recommend them.

Trendsplant
Spain
4 months using the app
August 1, 2023

We just completed a very extensive migration from an older eCommerce platform (ShopSite) to Shopify. I simply could not have done this without LitExtension. ShopSite is a very unique platform, and getting all the data out properly was incredibly complex. Yet LitExtension handled it so, so well. They never flinched at the complexity, were 100% capable and professional throughout the entire process, and the result was 100% perfect. I honestly can't believe how well it turned out, and am incredibly grateful for their help. I highly recommend!!!

DanceSupplies.com
United States
3 months using the app
LitExtension replied August 2, 2023

Hi Dance Supplies Team,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with LitExtension during your eCommerce platform migration from ShopSite to Shopify.

We understand that migrating from a unique platform like ShopSite can be incredibly complex, but we are delighted to hear that our team was able to handle it with professionalism and capability. Our goal is to make the process as seamless as possible for our clients, and we are glad to hear that we were able to achieve that for you.

Thank you for placing your trust in us to handle your migration, and we are thrilled to hear that the end result was 100% perfect. We appreciate your recommendation and look forward to the opportunity to work with you again in the future.

Best regards,
The LitExtension Team

July 17, 2023

Excellent service and support, would certainly use again were it necessary. Prompt and helpful support.

Angela Reed
United Kingdom
3 months using the app
LitExtension replied July 19, 2023

Great to hear that you had an excellent experience with our service and support! Thank you for taking the time to share your positive feedback. We're thrilled that our team was able to provide prompt and helpful support, and we look forward to the opportunity to serve you again in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. Thanks again for choosing our service!

August 17, 2021

Excellent service! The customer service is great and I would definitely like to mention Sean and Malphite for their prompt and quick responses. The migration was completed successfully and everything turned out perfect. LitExtension is the best way to migrate all your data from one platform to another. Highly recommended!!

Newmody
Morocco
4 months using the app
LitExtension replied August 26, 2021

Hi Newmody,

We are so grateful to see this. We truly are. We really appreciate your purchase and trust in our service. We hope to serve you more in the future. Let's stick around. Good luck with your new store

Sincerely,
LitExtension team

January 29, 2021

LitExtension was a great find when we needed to migrate our old platform to Shopify (they have many other options too). The assistance from Cara, who helped us through the full migration process was absolutely outstanding and beyond expectations. She stayed the full 4 hour migration window online helping all the way through to completion of the tasks. We had so many questions to ask her as we were migrating our production platform, so she took every question to answer in detail as well as to provide evidence that their solution works without a hitch. We are absolutely grateful for their help and the smart App, well worth the money paid. I was worried about one particular review in here as one said this App deleted all of their products. When I asked about they they took time to demo the process in their store and to assure me that our 9 months work of products isn't going to trash. Thank you so much for your help Cara and LitExtension. We have no hesitation to recommend to anyone who needs to migrate their shopping platforms.

Ceylon Supermart
United Kingdom
4 months using the app
LitExtension replied April 9, 2021

Hi,

Thank you for your kind feedback. Customer satisfaction has always been our top priority. So, we are thrilled to know that you loved your experience with LitExtension. Please don't hesitate to reach out if you have any further questions.

Yours faithfully,
LitExtension Team

October 11, 2022

Our first ever developer-free migration completed today ( from magento2 to Shopify) and Litextension gave outstanding support & service transfering exactly ( and only) the data we needed from our huge, old, patched-together site, seamlessly and conscientiously - working late into the night to complete our final migration. They were always there always there to help and advise me. As someone who knows nothing about tech-stuff, the migration-process, felt overwelming & intimidating until LitExtension got involved - then it became a breeze... I am eternally grateful for to the whole team, and particularly to Brian & Jay, who hand-held me throughout, going above and beyond with solutions ( like adding a formular to net prices in Magento, so they would show as inc Vat on Shopify - which helped massively:) If you're thinking of migrating away from magento and its lack of control for non-developers like me - DO IT ( I'm free!) ... and DEFINATELY do it with LITEXTENSION.

Sh! Women's Store
United Kingdom
4 months using the app
LitExtension replied October 11, 2022

Hi Ky,

Thank you so much for your kind words! We appreciate you taking the time to share your experience with us — and we agree that Brain and Jay are truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Thanks,
LitExtension team

September 22, 2021

Used this for my woo commerce conversions to shopify. Best migration app available to make this happen

RHOyalty by RG Apparel Co.
United States
4 months using the app
LitExtension replied September 27, 2021

Dear RG Apparel Co.,

Thank you for trusting our service and leaving such amazing feedback! It really made our day. If you have any problems with your migration process, don't hesitate to contact our customer support team. We're more than happy to support you.

Have a nice day!

Sincerely,
LitExtension Team

January 26, 2022

This app has been smooth so far. Harris from the dev team has been accommodating and understanding. We had unique data issues that have been resolved.

420 Packaging
United States
3 months using the app
October 30, 2022

I worked with Dean Tran. I needed this service for a big migration from WooCommerce to Shopify. Few times I've worked with people so efficient and kind. The customer support team is perfect. Thanks a lot!

itacakes.com
United States
3 months using the app
LitExtension replied October 30, 2022

Hi Irwin,

We are thrilled to hear that you are satisfied with our service, and take your time sharing your thoughts with us. Thank you so much for that. Feel free to contact us whenever you need our support.

Yours sincerely,
LitExtension team