Reviews (117)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its precise data integration between Google Analytics and Shopify, enhancing data accuracy and consistency crucial for analysis. It's particularly effective for e-commerce and subscription model tracking, integrating well with apps like ReCharge. The support team, including members like Cornelia and Claudiu, is noted for their responsiveness and expertise. Setup is straightforward, with helpful tutorials for transitioning to Google Analytics 4, and the app includes custom reporting features that assist in informed decision-making. It also keeps businesses compliant with regulatory and technical updates, such as GA4 and cookie policies.
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For businesses that use subscription apps and have two checkout flows (Recharge/Bold/etc), this app gives you confidence that your core KPIs (AOV, CR, Abandonments) are accurate. This is the only way we've been able to get accurate reporting data that we trust. Critique is that the App is 'sensitive' and displays lots of 'warnings' for issues that are not really issues, so having an ongoing dialog with customer care is key (we signed up for the Enterprise version to have them manage these issues directly).
New UPDATE: They offered me to keep the plan as agreed when I signed up. Thank you .
NEW UPDATE: I signed up a free plan (up to 50 orders/month) and now they are asking me 100$ /month. I waste so much time setting up this app since and now they are tricking me. YOU GUYS ARE NOT OK. I will report this to Shopify since it sounds not fair to me.
UPDATE: the app is good but the support wast a lot of my time going on with a super long chat where they just "copy and paste" the same message without really try to help. Bad communication when you get to technical issues. Claudiu is very kind but he just take care of the commercial / first contact . When it comes to actual issues be ready to waste a lot of time for nothing. Not even the basics of a efficient communication to get to a solution. Very disappointed. My time is costly and I don't like to waste it like this.
Very good app, it does the job. Also the support team is very helpful to clarify any additional doubt related to extra tracking issue (maybe due to third party plugins).
Thank you for taking the time to leave a review! We are glad you now have a data layer you can trust and that works automatically with the tools you are already using! Our team would be happy to chat through any issues with you and resolve any problems that might be limiting your efforts.—Blake, Head of Marketing
As I have now received clarification from Bianca at LittleData in regards to uninstalling and removing code, I am changing my review of this app.