LPO Live Product Options

LPO Live Product Options

Reviews (253)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced customization capabilities, which enhance customer engagement and increase conversions. It supports complex product configurations and dynamic pricing, with a user-friendly interface that includes live preview features. The app is noted for its reliability and flexibility. The support team is also praised for their responsiveness and effectiveness in providing personalized assistance.

January 17, 2024

good functionality. good support team. fulfills what we need as a business without being overly complex.

One Stop German Shop
United States
7 days using the app
May 28, 2023

5 Sterne plus 5 dazu. Die App funktioiert einwandfrei. Der Support ist spitze es wird schnell geholfen und auch mal was eingestellt. Voll zufrieden und wird sicher lange in meinem Shop integriert. Top!

Print-4-DJs
Germany
About 3 hours using the app
Edited May 22, 2023

When I've used this software to set up custom products, I've had problems needing help from customer service, but the most I've gotten in response is to check the self-help documentation. I have clearly explained to customer service that I am having problems setting up a custom product and have recorded a video about it and sent it to him. But the response was "we can't help customers set up the product", which is really frustrating. As a paying customer, I just want the customer service to guide me through the setup of this custom product. That's all. But it seems to be difficult for them. So, I have to warn shopify sellers who want to use this software. They are not very friendly. I've been using this software for 4 days now and I haven't finished setting up a custom product yet. It's too bad.

NEW FEEDBACK: terrible service, I left them a 1 star message feedback. But instead of communicating with me nicely, they said I was extorting them. They said I had to delete this message before they would fix the problem I was experiencing. I decided that I will sue them at shopify for the app.

Third Response:This is a company that has no service, they only blame the user.

AVANT TOY
United States
2 days using the app
Cloudlift replied May 22, 2023

We provide one of the best support on shopify. This merchant sent a link to a competitors product and demanded we create a video for you to copy it. This is not what we offer.

December 22, 2023

This app is absolutely brilliant, as is the support. There is almost no end to what you can do with it... AWESOME! :-)

MyTags
United Kingdom
About 1 hour using the app
July 16, 2024

Fast and good service

LausDesign
Sweden
7 days using the app
Edited February 19, 2024

Nice app really liked it however it causes a major CLS (Content Layout Shift) in Google Pagespeed. Reported it to developer. Developer keeps talking about deferring javascript dev seems confused doesn't know what CLS is. Problem is the app hijacks the primary gallery image on load causing the primary image to flash and the content to shift on the page hence the CLS issue.

Solution is to make the image not change until the user interacts with the options like all the other personalization live preview apps do. Dev suggested adding conditions which then made the primary image blank. Not a solution. Really nice script hope the devs fix it someday.

HomeWetBar Test
United States
About 22 hours using the app
Cloudlift replied February 16, 2024

Hi Merchant, thanks for testing our app! I'm the lead developer of the app and I certainly know about the CLS score.

Our app has two preview modes;

(1) Directly integrate into the theme gallery, this is limited to a single view (fastest option without affecting CLS score)
(2) Replace the theme gallery with our custom app gallery, which is much more powerful and supports multi view previews. (this can affect CLS. Please note that any other app with the same features will have the same effect).

Update: our team just released advanced lazy loading features to our app gallery, now images are dynamically lazy loaded based on device viewport size and space in the gallery!

July 12, 2024

Fantastic app with wonderful support!

Laurel Mercantile
United States
4 days using the app
July 21, 2024

Instead of fixing their mistakes, they just dismiss you: Great, the app store is a free market, our app does not seem to be a great fit for you.

You can find the best app that meets your needs.

Buy DTF online
United States
2 days using the app
Cloudlift replied July 23, 2024

Merchant was sending disrespectful emails. We told them very nicely that the app is not a great fit.

Well worth receiving a 1-star review!!

July 9, 2025

Live Product Options has allowed me to bring my complex pricing structure – originally managed in Excel – directly into my product pages with full control and flexibility. It's the only app I found that could handle this level of customization.

On top of that, their support team is fast, helpful, and really knows what they're doing. Thanks to them, I’ve been able to implement everything just as I wanted.

Highly recommended if your store needs advanced product configurations!

ecotex digital
Spain
8 months using the app
April 5, 2024

Nous sommes très très content de cette application ! le service support est vraiment aidant et l'application est très fonctionnelle.

Memo Paris
France
Over 1 year using the app