Customer support
Live Chat + Product Cards

Live Chat + Product Cards

by LiveChat

Live chat and product recommendations for sales increase

4.0 of 5 stars(21 reviews)
From $19/month. 14-day free trial.
Add app

Increase Sales on Your Website

Get more sales by sending product recommendations in your chat conversations.

Engage Visitors Instantly

Proactively engage your customers at the time of purchase to save carts and drive conversions.

Shopping Cart Identification

See your shopper's cart contents in real time to identify most valuable customers and provide a better-tailored experience.

About Live Chat + Product Cards

With Live Chat for Shopify, you’ll be able to have conversations with people while they’re browsing your website, so you can offer them assistance they need and convert them into sales.

The way LiveChat works is simple: a typical chat widget sits on the bottom right side of your website, on-site visitors can choose to chat with you, or you can actively engage them with chat invitations.

Plus, you can use the widget as a contact form to offline messages or even to enable customers to sign up to your mailing list.

As it relates to sales, LiveChat allows you to send product recommendations right in the live chat widget. Each recommendation consists of an image, description and a button that is linked to a product page in your Shopify store. Give suggestions, guide your customers through the purchasing process, and get more sales.

About the integration

With the LiveChat chat extension for Shopify, you can add a live chat option to every page of your website in no time. Getting started is easy. It only takes a couple of minutes to install the LiveChat app.

You can add live chat to any number of websites and respond from a single app (desktop or mobile).

LiveChat comes with a pre-installed chat dashboard; it lets you monitor the results of your chat activities. Right in the Shopify admin dashboard.

Integrates with

  • Mailchimp,
  • Zendesk,
  • Facebook,
  • Messenger,
  • Zapier,
  • QuickBooks

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Starter

$19/month

  • 60-day chat history

  • Basic chat customization

  • Ticketing system

  • Data security

Team

$39/month

  • Everything from Starter

  • Unlimited chat history

  • Full chat customization

  • Ticketing system

  • Basic reporting

  • Multiple branding​s

Business

$59/month

  • Everything from Team

  • Advanced reporting

  • Key account manager

  • Legal assistance

  • Staffing prediction

  • Work scheduler

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.0 of 5 stars
 Based on 21 reviews

  • 5 of 5 stars
    62% of ratings are 5 stars
    (13)
  • 4 of 5 stars
    14% of ratings are 4 stars
    (3)
  • 3 of 5 stars
    5% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    19% of ratings are 1 stars
    (4)
View all 21 reviews

Most recent reviews

PATH projects

Rating
5 of 5 stars
Posted
January 17, 2020

I have been using Live Chat for 7 years now between different websites. Great stable platform, lots of customization options and great customer support. Highly recommended.

CustomIcing.com.au

Rating
5 of 5 stars
Posted
January 16, 2020

We have been using Live Chat for many years now. Very easy to install and use. If ever tech assistance has been needed they have always been fast to reply and assist. The recent update and addition of Product Cards has made live chats with customers much better. I look forward to seeing more updates from Live Chat.
Yes, I would recommend Live Chat Inc.

store60

Rating
5 of 5 stars
Posted
October 10, 2019

Overall, we love LiveChat for our team. It's one of the easiest to use and the cost is amazing compared to some others we looked at. I love that we can see browser types and pages visited while we're talking to our customer base. It's really helped us up our customer service.

Developer reply

October 10, 2019

Many thanks for taking the time to leave a review, there are more great features coming soon, with improvements to the Product Cards and reporting. capabilities.

View all reviews