Customer support
Live Chat + Product Cards

Live Chat + Product Cards

by LiveChat

Live chat and product recommendations for sales increase

4.0 of 5 stars(23 reviews)
From $19/month. 14-day free trial.
Add app

Increase Sales on Your Website

Get more sales by sending product recommendations in your chat conversations.

Engage Visitors Instantly

Proactively engage your customers at the time of purchase to save carts and drive conversions.

Shopping Cart Identification

See your shopper's cart contents in real time to identify most valuable customers and provide a better-tailored experience.

About Live Chat + Product Cards

With Live Chat for Shopify, you’ll be able to have conversations with people while they’re browsing your website, so you can offer them assistance they need and convert them into sales.

The way LiveChat works is simple: a typical chat widget sits on the bottom right side of your website, on-site visitors can choose to chat with you, or you can actively engage them with chat invitations.

Plus, you can use the widget as a contact form to offline messages or even to enable customers to sign up to your mailing list.

As it relates to sales, LiveChat allows you to send product recommendations right in the live chat widget. Each recommendation consists of an image, description and a button that is linked to a product page in your Shopify store. Give suggestions, guide your customers through the purchasing process, and get more sales.

About the integration

With the LiveChat chat extension for Shopify, you can add a live chat option to every page of your website in no time. Getting started is easy. It only takes a couple of minutes to install the LiveChat app.

You can add live chat to any number of websites and respond from a single app (desktop or mobile).

LiveChat comes with a pre-installed chat dashboard; it lets you monitor the results of your chat activities. Right in the Shopify admin dashboard.

Integrates with

  • Mailchimp,
  • Zendesk,
  • Facebook,
  • Messenger,
  • Zapier,
  • QuickBooks

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Starter

$19/month

  • 60-day chat history

  • Basic chat customization

  • Ticketing system

  • Data security

Team

$39/month

  • Everything from Starter

  • Unlimited chat history

  • Full chat customization

  • Ticketing system

  • Basic reporting

  • Multiple branding​s

Business

$59/month

  • Everything from Team

  • Advanced reporting

  • Key account manager

  • Legal assistance

  • Staffing prediction

  • Work scheduler

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.0 of 5 stars
 Based on 23 reviews

  • 5 of 5 stars
    61% of ratings are 5 stars
    (14)
  • 4 of 5 stars
    13% of ratings are 4 stars
    (3)
  • 3 of 5 stars
    9% of ratings are 3 stars
    (2)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    17% of ratings are 1 stars
    (4)
View all 23 reviews

Most recent reviews

Rubio Monocoat USA

Rating
3 of 5 stars
Posted
March 5, 2020

We have used LiveChat for a while now and it works well for almost everything we need out of it. However, the products cards integration with Shopify does not allow you to select product variants. This would be immensely helpful and allow us to give our customers a tailored experience. PLEASE dev this into the integration!

Developer reply

March 23, 2020

Thanks for the review! This has been added to the list of upcoming improvements to consider.

Other than that, there are some great features in development that will be rolling out over the course of the year. Expect a big announcement from us soon.

South Horizon T-Shirt Company

Rating
5 of 5 stars
Posted
February 13, 2020

I have used LiveChat for almost 2+ years on and off on my sites. Now I am using LiveChat on my Shopify site. I am extremely pleased with this incredible app and its features. The design is quite brilliant and well executed. But most importantly any time I have a question, I can chat with their support team member 24/7 and get a correct answer within minutes. Now that’s peace of mind.

PATH projects

Rating
5 of 5 stars
Posted
January 17, 2020

I have been using Live Chat for 7 years now between different websites. Great stable platform, lots of customization options and great customer support. Highly recommended.

View all reviews