Send proactive chat greetings
Engage customers browsing your store with coupons, deals, and announcements. Invite them to checkout to prevent shopping cart abandonment.
Find all you need in one place
With just one click you can access detailed customer information, transaction history, and real-time cart preview.
Improve your bottom line
Grow your sales by assisting your customers with tailored product recommendations sent to them via live chat.
About Live Chat with Help Desk
Support
- FAQ
- Developer website
- Privacy policy
- 1 (617) 275-2400
- apps@livechatinc.com
Pricing 14-day free trial
See all pricing optionsStarter
$19/month
60-day chat history
Basic chat customization
Ticketing system
Data security
Team
$39/month
Everything from Starter
Unlimited chat history
Full chat customization
Ticketing system
Basic reporting
Multiple brandings
Business
$59/month
Everything from Team
Advanced reporting
Key account manager
Legal assistance
Staffing prediction
Work scheduler
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Art House SF
This our my go-to app in Shopify, using it daily. Well done, a lot of features, I like the integration with iPhone/Android, so that desktop and mobile chats are synchronized. Also like that it shows us real-time visits, stats, plenty of widget customization options. So far, great experience with the app
Sonoma Lavender
I’m extremely old school when it comes to servicing my customers. My main goal has always been, and still remains, to stay one step ahead of what my customer may want or need in order to accommodate. Anticipating their needs always assists in keeping a customer feel taken care of and happy. Now that e-commerce is a mainstay, this task is a bit more daunting. Livechat has been an integral tool to let the customer know that help is just a click away in addition to allowing suggested products to increase the sale and in turn, revenue!
ALIAS MAE
We've been using LiveChat for years and have found it invaluable for our customer service. This is the first Shopify integration we've done and we had a small hiccup with domain approval on our development store, but the LiveChat team sorted it out promptly and were very friendly.