LiveChat: AI live chat by Text

so far it had ZERO EFFECT , a lot of e mails - NO TANGIBLE RESULTS , so far

Wojtek was very very helpful - 10/10 for me. Quick response and straight answers

We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.

Linking LiveChat to our Shopify store was very simple to set up, and the tools we use to help our customers were simple and intuitive to use from day 1. The Automations available through LiveChat have raised our customer service levels, allowing us to send the right message, to the right customer at the right time.

We have been using LiveChat for about a year now. It has greatly enhanced our ability to assist our customers.

Great app that just works.

We were mainly looking for a chat application that didn’t require a customer to give us their contact information before starting a conversation. (We felt this limited interactions)

We saw a 25% increase in our sales with the automations/campaigns within live chat.

Great app that works out of the box, but can also be customized to match our site's look + feel. Allows our CX team to handle multiple chats at once, tag for solid reporting, and then track sales for customers that interact with chat.

Used since 2016 and still our 'go-to' chat app. All the features we need with a very well laid-out interface. And support - if you need it - is instant and super efficient.

The service is good with one MAJOR caveat- you cannot schedule the chat to stop, so if you forget to close the app, it stays on all night and customers come into the chat when nobody is there. A simple way to have it autostop is much needed.

Great app. Wojtek was very helpful!!