Overall rating Based on 17 reviews
Thought this app would be great i even installed it on my phone for when i was on the go. Literally my phone didn't stop all day not a 30 second break in between the bleeping to say new visitor which was google-bot. no help from support team so i deleted the app. would not recommend.
Daniel from the Marketing team here. Thank you for your review, Amanda. Google bots can be quite a hard task; they’re being shown as a regular visitor within the LiveChat app. It takes more than just a couple of steps (= custom development) to remove them from the application. After reviewing your conversation, I’m pretty sure that’s what my colleague was trying to say. We would be happy to implement the fix for you - please look into your inbox when you get a chance.
What a great app. Very useful and helpful. The 30 days try version is completely awesome. I 100% recommand.
i deleted your stupid and expensive app but its still stuck at my website!
why wont it go away?
this is not acceptable
Sorry for the issue you're facing. I'd like to get some more details so we can try and resolve this for you. If you contact me directly - support[at]livechatinc.com - and provide your website address we can look into this for you. Thanks for your patience! Daniel, Marketing Team at LiveChat.
Really like how easy this app is to use. It also clearly notifies you when an incoming chat is coming in. There is useful information provided on the side of the chat screen that shows you the name and contact info, where the customer is located, the links they've clicked on so far and more.
White Rabbit Skin Care
I've only been using this app for about a week but already it is miles better than others i've tried. It is simple to use, and I love the fact that there is also a mobile app too, which definitely helps with customer support and therefore conversions
Easy for using, works fast no any bugs at all. Strong recommend for online e-commerce business! Really increase conversion rate!
Functional, easy to use, full of information and indicators in order to quickly support customer requests.
Useful app for e-commerce store. One thing I just want to request if you can integrate shopify like we can see the shopify details beside the chat box
easy to use and effective. Good customer support, quick to react. Good integration in our website. Recommended.
Easy to use, great way to connect with our customers and provide instant help for their queries. Highly recommend