Reviews (45)
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Great app that works out of the box, but can also be customized to match our site's look + feel. Allows our CX team to handle multiple chats at once, tag for solid reporting, and then track sales for customers that interact with chat.
We have been using LiveChat for about a year now. It has greatly enhanced our ability to assist our customers.
Awesome App with powerful features. Worth the price!
Shout out to Dawid who gave me the answers I needed !
Very helpful and got us set up wit a trial extension as were are switching to LiveChat from Gorgias
The app is great!!! I can literally close sales on the go and handle Instagram and other channels all from ONE PLACE! It’s super reliable, easy to use, and really helps boost my conversions!
Wir nutzen LiveChat bereits schon sehr lang (seit 2021). Wir sind sehr zufrieden mit allen Aspekten inklusive Konfiguration und Problemhandling.
Es treten sehr selten (vielleicht einmal im Jahr) Probleme auf. Falls doch, wird uns sehr schnell und effektiv geholfen. Zuletzt konnte uns Michał sehr schnell die Erreichbarkeit unseres Accounts wieder herstellen.
Used since 2016 and still our 'go-to' chat app. All the features we need with a very well laid-out interface. And support - if you need it - is instant and super efficient.
I have been using Live Chat for 7 years now between different websites. Great stable platform, lots of customization options and great customer support. Highly recommended.
This is the best live chat app I've come across. It integrates extremely easily and has some really nice features like being able to send customers "Product Cards" (instead of the URLs) and a timer which shows how long customers have to wait to be connected. Very happy.
Thanks for the review! If you have any feedback or suggestions as to how we could make Product Cards even better do let us know and drop us an email at apps[at]livechat.com.
This our my go-to app in Shopify, using it daily. Well done, a lot of features, I like the integration with iPhone/Android, so that desktop and mobile chats are synchronized. Also like that it shows us real-time visits, stats, plenty of widget customization options. So far, great experience with the app