Reviews (94)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
January 14, 2021

I was SHOCKED at how many abandoned carts were recovered thanks to LiveRecover. I can't recommend this product enough to store owners, especially those with high traffic and lower conversion rates. LiveRecover brings you FREE revenue that you would've otherwise lost.

Ready Set Judy
United States
6 months using the app
Edited January 29, 2021

We just started using this app and it's already recovered a bunch of sales for us! super happy. easy setup. will continue to use!

DunderSplifflin
United States
6 months using the app
September 3, 2021

Easy to set up, and you see results right away. We were nervous about having outside agents texting with our customers, but they give you a section where you can write notes and explain how to address common questions, and the agents generally do a good job referencing this and providing good info. There's A/B testing options and more data you can drill into if you want to explore types of offers. Definitely worth giving a try if you have been curious about SMS abandoned carts!

LuminAID
United States
5 months using the app
January 21, 2021

LiveRecover has been absolutely game changing for our D2C brand. Our shopping cart recovery rate tripled, that extra revenue has boosted our paid media ROAS dramatically allowing us to increase spend and grow. Works exactly as they advertise. Highly recommend this as a key addition for any ecommerce store.

goPure Beauty
United States
4 months using the app
January 14, 2021

I use LiveRecover for both of my DTC brands and the recovery rate is absolutely insane. Live Recover has been able to recover 28%-30% of our abandoned carts every month. It is an absolutely must have if you’re serious about your business.

Sigma Kore
United States
4 months using the app
October 3, 2023

Liverecover has incrementally improved our revenue by texting people at the bottom of the funnel that need their questions answered or a discount to push them to put in their credit card and purchase. It's a win-win, no brainer for us, personal support is valued, and steve/ari give world-class support. we used for www.laticoleathers.com

Latico Leathers
United States
2 months using the app
January 25, 2021

This app is awesome! The agents do a really good job with due diligence to help customers and the experience is 10/10 so far! This is a NO BRAINER for decreasing cart abandonment.

Del Rio Vineyards
United States
About 2 months using the app
January 17, 2021

Excellent cart recovery app with an excellent support team. I appreciate the way that their customer service reps engage with my customers, as opposed to every other automated SMS recovery app. Highly recommend.

Stoic Muse
United States
About 2 months using the app
August 17, 2023

LiveRecover SMS Cart Recovery has been nothing short of a revelation for our business. In a world where the online marketplace is rife with competition and fleeting consumer attention, LiveRecover has managed to stand out as a beacon of innovation and effectiveness.

From the onset, the service's integration was seamless, and its user-friendly interface allowed us to navigate effortlessly through its robust features. But beyond the aesthetics lies the true prowess of LiveRecover.

What impressed us most was the tangible impact it had. Within a short span, we witnessed the recovery of thousands of dollars in incremental revenue. These were not just numbers on a screen but a testament to the service's intelligent design and targeted approach.

LiveRecover's SMS Cart Recovery system doesn't just reconnect with lost customers; it engages them in a way that feels personal and relevant. The messages are thoughtfully crafted, resonating with our brand voice, and striking the perfect balance between persuasion and respect for the customer's space.

But the true beauty of LiveRecover is in its adaptability. It doesn't merely fit into our existing marketing strategy; it enhances it, learning and evolving to provide insights and results that are both measurable and meaningful.

In an age where customer retention is as vital as acquisition, LiveRecover has proven to be an indispensable ally. It's not just a service; it's a partnership that understands our goals and aligns with our vision.

To say that we are satisfied would be an understatement. We are excited for what the future holds with LiveRecover as a partner. For any business seeking to turn a potential loss into a substantial gain, I wholeheartedly recommend LiveRecover SMS Cart Recovery. It's not just a smart choice; it's the right choice.

KITSCH
United States
About 2 months using the app
January 20, 2021

Been using Liverecover for 2 years on multiple stores now. The recovery service is great, but what I really love is being able to read the conversation records and gather valuable data on why people are dropping off. Started scaling a new brand last month. Caught a tip from a Liverecover conversation. Updated website. Conversion rate has almost doubled! It's one of my core go-to apps.

TRESS
United States
About 2 months using the app