We’re sorry to hear you had trouble using Livescale and we understand how you feel. This is not the experience we wish to offer, and we really appreciate you taking the time to keep us informed about how we can support you further.

At Livescale, we strive to offer a stellar experience to those who want to take part in the Live Shopping revolution. As such we’ve created numerous support and informative channels like our own Livescale Academy, our support Help Center, and our dedicated chat support with Live Shopping experts.

Our agent Max got in touch with you earlier today to help you through the whole process, from creating an event to going live, but never received any response from you. We're so sorry about that!

We would love to help you set-up your first event. Many stores who’ve tried Livescale found it was a game changer and we want Live Shopping to become a game changer for you store as well. Please let us know - we hope to help you kick off your first event very soon!