Live Shopping

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What is Live Shopping?

An essential mix of Livestream video, e-Commerce, and social media, Live Shopping first emerged in China and has since grown to become an essential sales channel for brands worldwide. Adapted for all industries and featured by Vogue, GLOSSY, and Wall Street Journal, Livescale’s Live Shopping solution brings social media to your Shopify store, all while increasing sales conversion, data ownership, and community engagement.

Integrating Livescale requires 0 lines of code to configure, with an intuitive installation process that can have you live in minutes. Livescale is designed for Shopify merchants of all sizes to provide customers with an authentic shopping experience, with social media-style engagement, full brand control, and seamless product curation, imported directly from your Shopify store.

Your Store, But Better

Once you download Livescale, you’ll have full access to our self-service dashboard, where you’ll have full control over how your brand looks and feels. Determine your event frequency, host, and which products you’d like to sell live, all at the touch of a button.

Best-in-Class Customer Support

From the moment you download Livescale, our team becomes part of your family. Regardless of the monthly membership you choose, we provide expert support service, Live Chat, and access to our very own Livescale Academy, dedicated to bringing your brand to Live. Pro and Enterprise members, benefit from your very own strategic input, a client success team, and invite-only keynote sessions.

One to Many or One to Few

No production crew? No problem. Go live with an iPhone, your camera crew, or your favourite streaming solution. Whether you choose to use Livescale's own streaming App for hosts or another solution of your preference, Livescale is designed for everything from blockbuster celebrity launches to intimate shopping events.

The Only Live Shopping solution where:

• Customers can buy what they see, without leaving the experience
• Abandoned carts are captured for your remarketing purposes
• Brands can convey key messaging in the live event
• Branded account for chat responses and community engagement
• Easy + secure community moderation
• Customizable design and experience
• Customizable polls and quizzes
• Product catalogue integration (text, images & additional variations)
• Instant inventory, order, and payment sync
• Post-event sales + engagement report
• Real-time KPIs

**Livescale works with the following payment gateways: Shopify Pay, Stripe, Global-E, Authorize.net, and Adyen, with more solutions updated constantly. If your payment gateway is not on this list, contact sales@livescale.tv**