LiveSupporti ‑ Live Chat

LiveSupporti ‑ Live Chat

by LiveSupporti

Live Chat for your Shopify store

4.2 of 5 stars(5 reviews)

About LiveSupporti ‑ Live Chat

Features

  • Real-time visitors monitoring - you can see who is browsing your store and on which page they currently are in real-time.
  • Shopify cart - see what your customers have in their cart.
  • Branding - you can customize the colors of your chat box, use your own company logo, upload pictures of your agents and add attention grabber.
  • Multilingual - your chat box can be displayed in any language you want. You just add your languages and the chat box detects automatically the language of your visitors.
  • Custom dimensions - you can set the height and the width of your chat box.
  • Automatic messages - you can show different messages on different pages which will be displayed after specified amount of time.
  • Offline messages - when you are not online your visitors can leave you a message and you can get email notification.
  • Groups - you can assign your agents to different groups, e.g. Sales, Support
  • Visitor information - you can view where your visitors came from, how long they are browsing your website, how long they are on specific page, their country, IP, operating system and device.
  • Chat history - you can view your past chats.
  • Notifications - you receive notifications on your desktop and mobile phone when someone sends you a message.
  • File transfers - your visitors can send you files and your agents can send files to your visitors.
  • Shortcuts - use them when you don't want to type same answer over and over.
  • Visitor transfer - one agent can transfer the chat to another agent.
  • Statistics - you can view the number of your chats and missed chats.
  • Filters - you can set up your chat box in way that it will be visible only for visitors from specific countries.

Integrates with

  • iPhone,
  • iPad,
  • Android,
  • Apple Push Notifications,
  • Android Push Notifications

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Free

Free

  • Unlimited websites

  • Unlimited chats

  • Unlimited concurrent chats

  • Real-time visitors monitoring

  • Chat history

  • iOS/Android apps

Premium

$5/month

$1 for additional agent

  • All features in Free plan

  • Multilingual

  • Color customization

  • Tickets

  • Custom logo

  • Send files

  • Groups

  • Filters

  • Custom sounds

  • Shortcuts

  • REST API

Premium

$4/month

billed at $48 once per year

  • All features in Free plan

  • Multilingual

  • Color customization

  • Tickets

  • Custom logo

  • Send files

  • Groups

  • Filters

  • Custom sounds

  • Shortcuts

  • REST API

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.2 of 5 stars
Based on 5 reviews

  • 5 of 5 stars
    80% of ratings are 5 stars
    (4)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    20% of ratings are 1 stars
    (1)

Most recent reviews

BoltzEquipmentParts.com

I tried different chat apps. Some too pricey to upgrade since we don't use chat that often. The premium version was the best value. Customer service was great!

Retropose bags

Terrible app, i’m asking for support but nobody answers me it’s a shame! I have so many questions to ask and i opened a live chat where someone is answering to only one question i really don’t understand since it’s a LIVECHAT APP!!!

Developer reply

June 10, 2019

We are really sorry to hear that. Our support team have confirmed that they have received only one question from you via live chat, which question has been answered and no other questions from you have been received. Feel free to chat with us from 3 AM - 6 PM ET every day or contact us via email. We are always happy to help :)

Off Your Leash

Excellent app, real time visitor monitoring, works seamlessly with our store, Sound notification, Customize features. Great.

Developer reply

May 5, 2019

Thank you for your review and choosing LiveSupporti. If you have questions, please don't hesitate to contact us, we will be happy to help :)