LiveSupporti ‑ Live Chat

LiveSupporti ‑ Live Chat

by LiveSupporti

Live Chat for your Shopify store

4.6 of 5 stars(8 reviews)

About LiveSupporti ‑ Live Chat

Features

  • Real-time visitors monitoring - you can see who is browsing your store and on which page they currently are in real-time.
  • Shopify cart - see what your customers have in their cart.
  • Branding - you can customize the colors of your chat box, use your own company logo, upload pictures of your agents and add attention grabber.
  • Multilingual - your chat box can be displayed in any language you want. You just add your languages and the chat box detects automatically the language of your visitors.
  • Custom dimensions - you can set the height and the width of your chat box.
  • Automatic messages - you can show different messages on different pages which will be displayed after specified amount of time.
  • Offline messages - when you are not online your visitors can leave you a message and you can get email notification.
  • Groups - you can assign your agents to different groups, e.g. Sales, Support
  • Visitor information - you can view where your visitors came from, how long they are browsing your website, how long they are on specific page, their country, IP, operating system and device.
  • Chat history - you can view your past chats.
  • Notifications - you receive notifications on your desktop and mobile phone when someone sends you a message.
  • File transfers - your visitors can send you files and your agents can send files to your visitors.
  • Shortcuts - use them when you don't want to type same answer over and over.
  • Visitor transfer - one agent can transfer the chat to another agent.
  • Statistics - you can view the number of your chats and missed chats.
  • Filters - you can set up your chat box in way that it will be visible only for visitors from specific countries.

Integrates with

  • iPhone,
  • iPad,
  • Android,
  • Apple Push Notifications,
  • Android Push Notifications

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Free

Free

  • Unlimited websites

  • Unlimited chats

  • Unlimited concurrent chats

  • Real-time visitors monitoring

  • Chat history

  • iOS/Android apps

Premium

$5/month

$1 for additional agent

  • All features in Free plan

  • Multilingual

  • Color customization

  • Tickets

  • Custom logo

  • Send files

  • Groups

  • Filters

  • Custom sounds

  • Shortcuts

  • REST API

Premium

$4/month

billed at $48 once per year

  • All features in Free plan

  • Multilingual

  • Color customization

  • Tickets

  • Custom logo

  • Send files

  • Groups

  • Filters

  • Custom sounds

  • Shortcuts

  • REST API

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    88% of ratings are 5 stars
    (7)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    13% of ratings are 1 stars
    (1)

Most recent reviews

Live in the Light

Have loaded this app just today and made several adjustments easily and quickly. Needed a little help and the support was quick and really helpful. Great app!

Blanket Sauna

This app is awesome means all the features are embedded in just a one app.It's user as well as customer friendly .We can send our attachment,having emoticons . Love it

DoggyBathroom - The Best Dog Litter Box with Vertical Pee Pads

I recommend this app, highly! Super easy and simple to use. Allows you to customize to match your brand, and their customer support is always available. The app is super intuitive and straightforward.

Developer reply

December 13, 2019

Thank you so much for your review :)