Reviews (168)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for significantly improving website speed and user experience, potentially boosting sales. It offers customizable preloaders that enhance site aesthetics and require no coding skills. Features like "Lazy Load" are noted for effectively boosting site performance. The app provides various options, from free to paid, catering to different needs. Merchants report a noticeable improvement in page loading times and site functionality after installation. They praise its simplicity and effectiveness, noting it functions as intended without disruptions. Customer support is a strong point, with merchants highlighting the team's responsiveness and helpfulness, particularly praising individuals like Nikolov for efficient issue resolution and proactive optimization tips.
Refine
-
By rating
This is my first time using the app. So far it seems to be getting the job done. I look forward to using it. Thank you.
wish i could customize the image without paying the plan........................................................................................................................................................................
Just downloaded and just want to try my own pictures thats why i am leaving this random review. nothing to see here captain.
I love the app but i feel it had a free option to use custom image or logo, it's so basic, at least they had provided few more options if in not logo.
So far the app is easy to use and is having a positive impact on the website loading times. Will be nice to get a custom icon.
We are more than happy that we could be helpful to your business in a way.
We work really hard to achieve not only your satisfaction, but your customers satisfaction to!
Keep in mind that we are working on new features that should be released in a month or so.
Best regards, Ninety9 team!
The app is pretty cool but fails in a lot of places to not be worth it.
First off, I got this app to help customers have a better transition to the checkout screen which has been slow on my site. Hope this will help, it, unfortunately, did not, and looks like it's an issue with Shopify and nothing Ninety9 can do. However, I found that the functions were cool and started playing around with them, I am getting a trial so why not explore As I was exploring and changing the settings and functions to how I liked them, I found there annoying glitch or issue, if you have set your setting the way you'd like it, but wanted to add some "add-ons" you unfortunately will have to redo all what you have set, because the app would go to "default" everytime you add on.
I am a person of feedback, you can take it as it is, or you can try to improve your site with customer feedback. So I replied to the chat I had, explaining how the reset to default every time I upgraded the app pissed me off, the rep N. Nikolov, was nice enough to not listen to the concern nor pay attention to what I was trying to say, telling me "You need to set up your settings only once after your upgrade", "It's just a few click"... I am sorry Nikolov, but a few clicks don't help the fact that I was unaware that the settings went back to default, so the featured I added to my site were not taken advantage of. This is a major issue if someone has a site that they "set it and leave it". What if I didn't know that the setting was put back to default for weeks or even months? I would be extremely pissed up.
So here's what you can do, listen to a customer if they are upset, stop dodging it, express your concerns, and try to figure out how to make it better. Update: One of the co-founders were nice enough to reach out to me and make things right, he was able to explain what happened and how they were going to fix the issue.
Since installing this app, I have received better customer interactions on the site.
app really helped me out great images easy installation. hopefully these images after writing a review are great! so far very satisfied!
I used this app since my site was lagging is a worth solution but not for a long term but that's what we got
gggggggggggggggggggggggggggggggggggrrrrrrrrrrrrrrrrreeeeeeeeeeeeeeeaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaatttttttttttttttttttttt
Cette application est plutôt sympathique pour une application gratuite, il y a un minimum de choix , merci à vous.