Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its functionality, ease of use, and speed, especially for B2B and wholesale businesses needing to hide prices or products from certain customer groups. They value its user-friendly interface, integration with Shopify, customization options, and responsive customer service. The app's pricing is seen as fair for its features, and the developers are proactive in addressing issues and making improvements based on merchant feedback.

June 12, 2023

their service is very good. It fulfil my requirement very well. Its positive experience with the developer team

Kefi Kalon
Australia
26 days using the app
BSS Commerce replied June 15, 2023

Thank you for your 5 star rating!

We're delighted to hear that you had a positive experience with our developer team and that our service has fulfilled your requirements. We appreciate your kind words.

July 17, 2023

Let me commend Emma for her remarkable professionalism and expertise. From the moment I reached out for help, she displayed genuine care and made me feel heard. Her attentiveness to my concerns and willingness to go above and beyond truly made a difference. I was met with a level of support that exceeded my expectations and solve my problem perfectly.

flowerknows_development
China
12 days using the app
BSS Commerce replied July 18, 2023

Thank you for taking the time to share your positive experience with us.

We sincerely appreciate your 5-star rating and kind words about our agent's professionalism and expertise! We are glad to know that she was attentive to your concerns and provided excellent customer service. It is truly humbling to receive such a compliment and we thank you for it.

August 15, 2023

I downloaded the app for the login to see price feature. I wasn't able to activate it on my own, but when I had reached out to customer service they had the issues fixed within 24hrs. I appreciate their fast response time.

MFG inc
Canada
7 days using the app
BSS Commerce replied August 18, 2023

Thank you so much for your rating!

We are very pleased to hear that you were able to try out the login to see price feature and thankful for the fast response time our customer service provided.

We are grateful for your support!

August 1, 2023

Emma was helpful, prompt and knowledgeable in her assistance during the my trial period of using the app.

Farandole by Plain Vanilla
Singapore
25 days using the app
BSS Commerce replied August 7, 2023

Thank you so much for giving us a 5 star rating!

We are so glad that she was helpful, prompt and knowledgeable in her assistance. We greatly appreciate your feedback.

May 31, 2023

We've only recently started using the app but support so far has been fantastic. Joy and team have solved the issues we were having quickly & effectively. All while being very friendly and polite. Thumbs up!

NFTC
Australia
About 10 hours using the app
BSS Commerce replied June 7, 2023

Thank you so much for taking the time to share your experience with us and for giving us a 5 star rating!

We are so pleased to hear you are having a great experience with our app and our support team! We appreciate your kind words and are truly delighted that our agents have been able to solve your issues quickly and effectively.

Thank you for the thumbs up!

June 16, 2023

Super professional supporters and help us address all the issue, I will recommend it to our friends.

Yuji lighting
China
5 days using the app
BSS Commerce replied June 20, 2023

Thank you so much for the 5 star rating!

We are thrilled you had such a positive experience with our super professional supporters and that they were able to help you address all the issues. We greatly appreciate your recommendation and are glad you had such great experience with us.

August 16, 2023

The support from Emma and her team is astounding! When I found something wrong, she and her team fixed it immediately and suggested some improvements. Amazing support!

Flower Knows
China
2 days using the app
BSS Commerce replied August 22, 2023

Thank you so much for your 5-star rating!

We are so glad to hear that our team has provided you with such astounding support. We are so grateful that you were pleased with the speed and effectiveness of the help you received.

We appreciate your feedback and thank you again for your 5-star rating!

May 25, 2023

Fui muito bem atendido por Emma e via chat desde o primeiro momento. eles aceitaram de fazer uma alteração do nosso layout no mesmo dia. Eu aconselho bastante o app e o chat.

Cru Classé Club
Brazil
10 months using the app
BSS Commerce replied May 29, 2023

Thank you for your 5 star rating! We are very happy that you are satisfied with the chat and our customer service. It is very important to us that our customers are happy with everything we offer. Thanks again for your satisfaction.

July 11, 2023

Prompt response and resolution of issues, great service. Thank you Prompt response and resolution of issues, great service. Thank you Emma.Emma.

fouregg
China
About 1 month using the app
BSS Commerce replied July 17, 2023

Thank you so much for rating us 5 stars and sharing such wonderful feedback about our prompt response and resolution of issues, as well as our great service.

We truly appreciate your support!

May 31, 2023

One of the best supports I have ever talked to.
Clear information
Screenshots
Screen recordings
Meetings
explaining

Thanks Jennie!

Sponsorshopen
Sweden
About 21 hours using the app
BSS Commerce replied June 7, 2023

I'm extremely grateful for your 5-star rating and kind words!

We take great pride in our customer support and we are truly humbled to know that our efforts have been well received by you. It's wonderful to know that we have been able to offer you clear and helpful information. Your feedback has been invaluable!

Thank you very much!