B: B2B Lock Password Protect

B: B2B Lock Password Protect

Reviews (588)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management of wholesale orders and access control, making it ideal for B2B operations on Shopify. Its user-friendly interface allows for easy navigation, and features like locking pages and login requirements enhance customer segmentation and privacy. The customer support is frequently praised, with team members like Emma, Jonas, and Jolie noted for their quick and professional issue resolution. This app is recognized for its comprehensive features, performance, and support, proving to be a valuable tool for Shopify stores focusing on B2B sales.

January 21, 2022

Nice app. Usefull. Reactive customer service
Recommend it
Don't hesitate to install it to test the many features

esther bancel
France
3 months using the app
BSS Commerce replied January 26, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 27, 2023

Thank you to Jena for getting our issues corrected very quickly. I have just signed up with this BSS Commerce app, and they look like they are great to work with.

Backtrack
Canada
3 months using the app
BSS Commerce replied October 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 14, 2023

Great app, very intuitive and absolutely integral to our shop's functioning. I especially want to emphasise the absolutely excellent customer service. They are consistently highly responsive, flexible, and skilled, and support us with pretty much any issue. My experience definitely exceeds expectations.

Enpal.pro
Germany
3 months using the app
BSS Commerce replied April 19, 2023

Thank you so much for the 5-star rating! We are very happy to hear that you find our app very intuitive and absolutely integral to your shop's functioning. We are very glad to hear that the customer service is excellent and beyond expectations. We are grateful that you have had such a positive experience with us!

June 26, 2023

The APP works well for our B2B business needs, but best of all, Emma's support. I have never seen such responsive customer service, giving very detailed guidance and supporting me with various questions and needs throughout whole day. Really appreciate Emma's great job!

NEXOES
United States
3 months using the app
BSS Commerce replied June 27, 2023

Thank you very much for your five star rating!

We are so happy to hear that you find the app useful for your B2B needs, and even happier to know that you appreciate our agent's great job. We are committed to providing the best customer service experience and really appreciate your kind words.

Thank you!

July 1, 2021

We were having difficulties creating a new rule for trade account access and Stephanie helped us resolve this issue! Very efficient/helpful and showed us the detailed changes to be made/made the changes in the back end for us! 100% love using this product and the customer service is top notch!

Boss Collective Australia
Australia
2 months using the app
BSS Commerce replied August 24, 2021

Great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

June 22, 2023

The app works great and does what I needed it to do. Chose it over other app because it loads quickly without any flickering or delays. My problem with not hiding the prices on collections (I am using a 3rd party theme) was resolved very quickly.
Emma and the team worked on it right away and fixed the problem in no time

Tropical Finds
Canada
2 months using the app
BSS Commerce replied June 27, 2023

Thank you so much for your 5 star rating!

We are thrilled to hear that the app works great and does what you need it to do. We are proud that it loads quickly without any flickering or delays. We are glad that the problem with not hiding the prices was resolved quickly, and glad that our agent and the team worked on it right away and fixed it in no time.

Thank you for your review!

Edited December 19, 2022

Customer service is very fast and nice in helping you out! The functions of this app seem to work great and it is easy to use. My only rating drop is due to the price for hiding pages and products. The rate is a bit higher than other apps that I use that provide the same function. The price hiding and login force are at a good price especially for the excellent service.

Tech team was very helpful and nice.

SkycoDistro
United States
2 months using the app
BSS Commerce replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

August 29, 2023

Great app. Works well with B2B stores. Haven't officially used it yet. But I tested it and I look forward to start using it in the future. :-)

VisionLine
Denmark
2 months using the app
BSS Commerce replied August 31, 2023

Thank you so much for your 5 star rating!

We are so glad that you tested our app and found it to be a great fit with B2B stores. We look forward to you utilizing it much more in the future!

November 2, 2023

I recommend this app if you want to hide prices based on your customer’s tag. Also the customer service is always helping you.

Nicola Joyeria
Costa Rica
2 months using the app
BSS Commerce replied November 10, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

December 16, 2021

The team at BSS has been a great help getting our B2B site launched! Of all the apps we work with they have been the most helpful and responsive. Thanks Minh Tri and Jonas for the great support!

Kalora.com
Canada
2 months using the app
BSS Commerce replied December 19, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!