Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its functionality, ease of use, and cost-effectiveness, especially for B2B and wholesale businesses. It offers features like hiding prices and products, restricting content, and controlling merchant access. The user-friendly and customizable interface ensures a smooth performance. Merchants commend the responsive and professional customer support for quick problem-solving and extra assistance, including free integration with custom themes. Features like "Login to Show Prices" and "Login to Show Pages" are particularly well-received.

March 17, 2022

Great app and great responsive service. We had some tweaks and Annie, Duong, Tri and Leorio were able to get everything working perfectly in under an hour.

asiadirectfurniture
United States
2 days using the app
BSS Commerce replied March 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 4, 2022

Quick response and reliable team! All the features developed are useful and easy to implement. I will definitely give it 5 stars.

Toee Tire
Canada
2 days using the app
BSS Commerce replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 1, 2021

Keep up the good work! Stephanie is very hulpful and she answered all of my questions very quick. Thank you very much for your help.

lwcollectionb2b
Netherlands
2 days using the app
BSS Commerce replied August 24, 2021

Great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

June 22, 2022

When building wholesale access pages or private investor gateway pages for our client's websites, we use this app. The simplest and least intrusive app available. Due to piggybacking this app with a wholesale app, we recently ran into a redirect after a login customization issue. Josephine from BSS Commerce responded promptly to our support case and quickly fixed the problem. Even better, Josephine personally checked in to make sure everything she set up was operating as it should later in the day. Customer service would be that. For any future requirements, she even offered a video tutorial.
Special thanks go out to Nguyen Van Dong, who worked extremely hard to provide us with the greatest outcomes. He puts forth a lot of effort and takes his time to make make our store work properly.
Once again, I would like to say thanks to Josephine and Nguyen Van Dong, they're really supportive and highly recommend the app B2B Login/Lock access

KrkcWholesale
China
2 days using the app
September 2, 2021

The application works perfectly, I only had a few problems but with the great technical service they have, they solve the problems instantly. I just had a problem and they had a party because it was their national day and an employee named Leorio worked that day to solve it.

ToysRevolution
Spain
1 day using the app
BSS Commerce replied September 7, 2021

Thanks for your encouraging words.

Customers are always the core value of our business.

Hope you enjoy the app now and if you come across any problem, feel free to reach us at sales@bsscommerce.com.

April 12, 2023

Excellent customer service. They really helped me solve all the problems I was facing with the app and did some custom configurations too. Special mention to Ms. Joy Nguyen for helping me with my ticket.

GHS Distribution Canada
Canada
About 1 month using the app
BSS Commerce replied April 14, 2023

Thank you for your kind words! We really appreciate your rating and are glad to hear that our customer service team was able to assist you with your issue. Again, thank you for your feedback and we hope you have a great experience with the application!

September 3, 2020

Quick support, easy to use. Responded when we had formatting issues with the password page. Thanks for the prompt replies!

CathrinMachin
Australia
1 day using the app
BSS Commerce replied September 3, 2020

Thank you so much for your review. Our team is always ready to fix your problems ;)

March 3, 2023

Very good app and I would recommend. When I had an issue Joy Nguyen was great help and sorted out the issue in hand

schoolsportsuniforms
Ireland
1 day using the app
BSS Commerce replied March 9, 2023

Thank you so much for your kind words and 5 star rating! We are glad to hear that you found our app very good and would recommend it to others. We appreciate your kind review!

Edited March 24, 2022

This has been the second wholesale app we evaluated for our B2B shop and during all the onboarding process the entire team at BSS has been incredibly professional and responsive. Annie and her technical collegues Duong Hoa, Minh Dang, Dinh Khanh, Leorio and their Business Analyst Riley promptly addressed all our concerns and questions. The app does exactly what promises and the mgmt interface is very well done and the developer has been keen in addressing some critical points related to our specific needs. The app has many feature and we will certainly consider all of them in moving forward with our business.

AlemaProShop
Switzerland
1 day using the app
BSS Commerce replied March 29, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

February 23, 2021

Die App bietet alle Funktionen, die wir benötigen. Der Support erklärt einem genau welchen Preisplan man am besten nutzt und wieso. Hier wird nicht direkt zum teuersten geraten, wenn es nicht sein muss. Der Support läuft in Echtzeit über einen Chat in Shopify selbst und ist super freundlich und Lösungsorientiert. Alle Probleme werden aufgenommen und schnell bearbeitet. Versteht man etwas nicht, wird einem geholfen und teilweise sogar die Arbeit abgenommen. Danke für diese App :)

HLH Biopharma GmbH
Germany
About 23 hours using the app