Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its functionality, ease of use, and speed, especially for B2B and wholesale businesses needing to hide prices or products from certain customer groups. They value its user-friendly interface, integration with Shopify, customization options, and responsive customer service. The app's pricing is seen as fair for its features, and the developers are proactive in addressing issues and making improvements based on merchant feedback.

August 25, 2021

took money from me after uninstalled, now need to file a chargeback.
Far to quick to take payment used it for less than 20 minutes and didnt meet my needs

Lizosoft B2B
United Kingdom
14 minutes using the app
BSS Commerce replied August 25, 2021

Dear,

We're sorry for your inconvenience.

Can you contact us at sales@bsscommerce.com to further discuss your problem so that we can help?

We're all ears and hope you give our team to chance to fix your bad experience.

Thank you.

Edited March 10, 2021

These guys are trying to charge $50/month for the most essential features - not a good way to build your customer base if you ask me. Reply To Developer: You guys are absolute price gouging small businesses, entrepreneurs, and people just starting out by holding the most essential features at an insane amount per month - especially in the time of covid where people have lost their jobs and are continually trying to find new avenues to provide for their families, what you guys do by holding out the features that people need behind a $600/year paywall is despicable.

Nasa Depot
United States
1 minute using the app
BSS Commerce replied March 10, 2021

Hi, I'm Steph from BSS Commerce.
Sorry if you are not satisfied with our pricing plans. However, it would be not fair for us that you installed the app for one minute and left a bad review for its prices without trying to find out how advanced it is.
Honestly, the whole team has been ready to work days and nights to improve the app, introduce new features, and give advice for customers. Thus, hope you give us another chance to understand your problem and help.
I'm always available at sales@bsscommerce.com or in Live Chat.
Hope to hear from you.

March 7, 2024

Good Molly's
United States
10 days using the app
March 22, 2024

RSI TIRES
Mexico
14 days using the app
BSS Commerce replied March 25, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com".

October 26, 2023

ENERENT Schweiz Online-Shop
Switzerland
10 months using the app
September 21, 2023

Wexford Home
United States
15 days using the app
BSS Commerce replied September 27, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

September 12, 2023

TAKECARE AUTO PARTS
Malaysia
11 days using the app
BSS Commerce replied September 15, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!