MOD: Lookbook , 59 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
March 29, 2017

This is a great app! It's easy to use, does exactly what it's supposed to and the customer service is wonderful! Thank you mod media, i will definitely be checking out your other apps.

Partyrock
United States
About 1 month using the app
October 29, 2015

A NOTE OF CAUTION: We've been using Lookbook since April and while it is seemingly easy to use, be wary of SERIOUS bugs and developer issues. We were hoping that by now many of these bugs would've been fixed as there aren't many options for Lookbook apps, but they are still ongoing and the support team is zero help. We have gotten multiple customer complaints about the functionality of the app, lost sales and wasted huge amounts of time trying to work with team members ****** and ****** to get these things sorted. Be aware that the team is out of Australia and they WILL NOT make an effort to work with you outside their very limited hours.

***If you are trying to use this app in the UNITED STATES: for some reason there are many more issues that their team is unable to see or fix. We had to send them videos of it happening and even still they don't know what to do. While it's a nice app in theory, it's still in the early stages of development and definitely NOT worth $29/month. Just make sure you test absolutely everything before making public to your customers (and have your own IT team available to help when things go wrong).

Shopugp
United States
Over 1 year using the app
February 2, 2017

I love this app! Really easy to set and make it works. But what I appreciate the most is support you get if you have any issues. That's invaluable. Thanks! Keep up the good work.

Oja Esho
Canada
18 days using the app
May 5, 2020

I found this app very easy to navigate. The developer was very quick to respond with any questions I had or support I needed.
This app satisfied our need to create an easy to use Lookbook for a range of our products.
Highly recommend.

D&D Technologies AU
Australia
5 days using the app
May 4, 2020

I have been trying suspend this subscription due to the Coronavirus but there is no way to do that through the app plus the only way to contact them is through email, which they do not answer!!!!

iBESTEST
United States
3 months using the app
Mod Media replied May 5, 2020

Thanks for contacting us again for support, we did respond to your previous enquiry, please check that it isn’t in your junk folders as we have had reports of that happening sometimes.

To remove an app on Shopify simply delete the app from your store and you will not be charged in future.

We are unable to shut down payments while you still have it installed as that is not how Shopify works unfortunately. The site owners remove the App to achieve this.

We sent a collaboration invite to your admin, please accept this so we can ensure that it is removed and you are not charged.

January 20, 2017

This app made it easy to make a look book to visualise our brand to the fullest. It's super easy to set up. They even wrote custom code to get the app displayed just the way we needed. Thank you for the great job!

Just In Case Brand
Belgium
3 days using the app
Edited April 12, 2017

Great app and very easy to use. Would love the next development step to be able add text, then a 5 star! Tech team is very reliable....keep up the good work!

Madonnaandco Com
United States
2 days using the app
Edited May 17, 2017

Easy to use app. With variety of layouts.

Box The Look
United States
1 day using the app
February 27, 2014

At last we can create and update our own LookBook without the need for Co$tly Cu$tomization and better still : It Works!!

WORK OUT LIFE
Australia
2 minutes using the app