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I had no active campaigns and did not want their paid service (I had just installed it to see how it would work).
But I guess customers have still been able to create accounts (for a loyalty program that doesn't exist) AND now they are publishing updates to my theme AND creating draft orders.
HORRIBLE app! Steer Clear! My customers not only didn't get their sign up points, but their balances kept showing $0 even after multiple purchases. What a disaster! I have since uninstalled the app.
We think this is the most convenient loyalty program available on Shopify.
The points redemption process is very straight-forward. On the View Cart page, the website visitor just selects # of points to redeem and discount applied automatically.
It was very easy to set up and the code was installed automatically.
Issues, issues, and more issues. All we have had is problems with this app. After considerable time and effort we gave up on it ever working. The fact that it can't be used with dynamic categories is a HUGE flaw. The app developers did try to help but even with their effort, it never functioned correctly. If you have a small amount of products and can actually get it to work, it might be ok for you.
I spent 2-3 hours of setting everything up, changes were not saved properly, settings would disappear. When everything was done I could not change the very title of the loyalty program (I run my store in Swedish and wanted it to be in Swedish). I reached out to support, they gave a standard answer that this could be changed in the settings which was not true. After som time they told me it could only be done with CSS but they hade no code for it. So WARNING if you run your shop in another language than English, do not use this app!!!
Thanks for your feedback and sorry that you've faced such difficulties. We contacted you via email in order to discuss this situation and help.
I have tried many Loyalty apps but all are super pricy and not functioning well ,but I can confidently recommend this app for any Shopify owner. The app has a reasonable price and it looks neat and smooth, and I did have some issues with my theme, I simply turned to the support team of the app and they did offered me a great help right away.
So I am giving this 5 stars for the app and for the team working behind this amazing app.
Best of luck !
We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance, we are here to help you any time.
For a free app its great however it could use a few more features that other apps have which is why we have only given it a 4 star rating. Feel free to check it out at our website. www.Gamers247.co.uk
Customer Support Was GREAT! We had some issues getting it to work with our site but they fixed the issues asap! Great FREE App. We were ALMOST about to pay a $500 a month plan with another app company due to our customer base.
Simple, easy to setup/modify settings and more importantly-easy for customers to use! Clean, simple and effective and not to mention great value
I like this app. I was having some issues when I first installed it but the support given by the team was good and solve my problem. Thanks.