Reviews (78)

Overall rating
2.7
Counts per rating level
  • 51% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 28% of ratings are 1 stars
March 9, 2021

This app is a great all-in-one tool. If you're not familiar with self-publishing, then I would suggest going to Lulu xPress's main website and create your books there before trying to use this integration. It will give you a better understanding. This app will take some time to fully learn, but all the information you'll need is provided. Customer Support is VERY helpful.

Dungeons and Stationery
United States
Over 4 years using the app
March 3, 2020

LuLu enabled us to deliver our book directly to our customers with a minimum of difficulty and our contact Cary was very helpful and patient with us as we went through the process.

How to NOT Get Hired
United States
About 4 years using the app
Lulu Publishing replied October 20, 2020

Thank you so much for your positive feedback and for taking the time to post this review. We're glad you're happy with the app and your account manager! Best of luck with your book!

Edited June 12, 2019

This app is fantastic! It fulfills my orders without any additional work on my end. Works seamlessly and allows my store to run hands free. I don't even need to keep my own inventory.

StopStoppingTheUnstoppable
United States
Almost 4 years using the app
March 4, 2021

I used this app to help me sell my book. I went through a self publishing process and when I was ready to go to market, Shopify provided all the tools needed to set up my on line store. I was particularly pleased to receive expert personal attention when needed.

MereMarriage.com
United States
Almost 4 years using the app
October 25, 2020

Love that lulu came out with a Shopify app! Now we can sell our print on demand books all around the world straight from our website while capturing our customers information for future marketing. Not to mention, their customer experience is AMAZING!

The dōPLANNER
Canada
Almost 4 years using the app
Edited March 25, 2020

This app has been really helpful to us! We've been able to hook up our printed items from Lulu (we love their printing quality!) to our shopify buttons and use them on our website for a streamlined order and fulfillment process. We couldn't do business without this!

Aretios
United States
About 3 years using the app
July 13, 2021

I am using Lulu xPress as the print-on-demand partner for my book, Dances with David: 21st-century responses to the Psalms by an eco-spiritual poet, which is available at www.DancesWithDavidPoems.ca. Lulu xPress and Shopify have radically changed what is possible for me as an author. I published my last book traditionally through a small publishing house. I had to order a certain quantity which I prepaid (at cost), then I had to find ways to sell them, such as attending poetry events. This put me out of pocket and limited me to selling to people I could meet in person in my own region. With Lulu xPress and Shopify, I can sell anywhere in the world without being out of pocket for a print run. The books are printed and shipped to customers as the order comes in. My second customer was someone on another continent who saw me on a Zoom meeting - she bought my book without me having to do anything. No payment-taking, no shipping... nice and easy for the customer and for me. With Lulu xPress, I can also offer a variety of price points so I can appeal to various budgets. For $19.90, I can offer a paperback using 60# paper and standard ink; for $46.90 I can offer a hardcover using 80# coated paper and premium ink. There are two other combinations in between, giving me four editions I can offer at $19.90, $24.90, $37.90 and $46.90, depending on what the customer wants. I could never have done this with traditional publishing. Using Lulu xPress also allows me to keep my pricing affordable. If I had chosen to use Lulu's distributing services instead of Lulu xPress and self-marketing, my books would have been twice the price for the consumer, which would have made the whole project a non-starter. I am very satisfied with the print quality of all the various editions, and I feel proud to sell it. So far, the service has been very good as well, with any problems being resolved promptly. Wish me luck, ya'all! And go publish your own book with Lulu xPress!

Dances with David Poems
Canada
About 3 years using the app
June 6, 2022

Lulu has been great to work with! We print and ship around 100+ books per month. Very few issues with that volume of orders and when there have been any issues Kristen with customer support has very quickly fixed the issue (even when the error was due to customer issues and not Lulu). Highly recommend!

Children's Ministry Deals
United States
Over 2 years using the app
October 19, 2022

I wanted to sell paperbacks of my own books at a discount independent of the larger companies if you know what I mean. Lulu looked good. I contacted them with my concerns and they assured me I would be pleased and there's no contract. The quality of the books is great. My readers have told me so and I have ordered them myself at cost by momentarily dropping the price on my products page on Shopify.
The only problem left was constantly having to correct shipping prices both foreign and domestic. I contacted Cary Penrose who called me at my request and patiently talked me through setting up live shipping worldwide. It worked and now my readers in England can order delivery any way they want. I find Lulu very convenient and have had no complaints about pricing or delivery. I have just started advertising internationally, so time will tell how this works out when the volume picks up.

Marc Hirsch Author
United States
Over 2 years using the app
Edited May 10, 2021

I used the app to print my cookbook. First, the app is easy to use and they don't charge for changes to your file like some POD companies. The price was so much better than the competition that I was concerned about the quality. However, when the book arrived all doubt disappeared! It was beautiful! I did standard color on premium paper with a gloss cover and could not be happier with the results! I would recommend them for any printing needs.

A Chef, a Wife and Life!
United States
Over 2 years using the app