Reviews (75)

Overall rating
Counts per rating level
  • 53% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 25% of ratings are 1 stars
July 19, 2018

I'm just getting started with this app but, at first glance, this looks like a dream come true! :)

5 months using the app
March 4, 2021

I used this app to help me sell my book. I went through a self publishing process and when I was ready to go to market, Shopify provided all the tools needed to set up my on line store. I was particularly pleased to receive expert personal attention when needed.
United States
3 months using the app
Edited January 28, 2019

We're issuing "how to" mini-books and this is a convenient and streamlined way to deliver our products straight to customers.

Kirk & Bradley
United States
3 months using the app
November 3, 2021

At first I was intimidated by Lulu’s self-publishing platform because I had never published a book and am not proficient in Adobe Suite products which several of the templates require. My customer support expert, Tim S, was fantastic. He answered all my many questions, in detail, within 1-2 business days and was helpful in sending me templates to help me format my book. He even helped prepare my files when I ran into a printing issue with certain images not printing correctly - he helped me understand what the problem was with my file and fixed the issues for me so that my books would print correctly. When I received a damaged book I ordered for myself as a sample, he issued me a refund so that I could get a new sample book clear of shipping damage, which was considerate. He was always professional, positive, responsive, and immensely helpful in the setup process of my book. I am so grateful to have had his support through the file creation process and initial ordering process to help me get my book set up online correctly. I'm proud to now officially be a published author and happy the quality of the books looks very nice. I can't speak to other customer rep experiences at Lulu but Tim S. was 5 stars! Thank you Tim!!

Ana Luca LLC
United States
3 months using the app
August 27, 2018

Lulu xPress is an application designed to drop-ship books using a simple interface to upload your cover and interior and quickly go on sale. It does exactly what it says it will do.

While there are alternatives, Lulu is a world class provider of books that is difficult to avoid when reading about publishing options for the independent author. The interface does away with print ready pdfs and any need for human interaction when proofing a book but also makes the process intuitive so anyone can do it just like their more well known distribution options. xPress opens up their services to independent publishers as well with Press and the customer service of a long standing / reputable company already in place is really great.

This is a new application. Updates very frequent and we haven't had any issues.

United States
3 months using the app
July 13, 2021

I am using Lulu xPress as the print-on-demand partner for my book, Dances with David: 21st-century responses to the Psalms by an eco-spiritual poet, which is available at Lulu xPress and Shopify have radically changed what is possible for me as an author. I published my last book traditionally through a small publishing house. I had to order a certain quantity which I prepaid (at cost), then I had to find ways to sell them, such as attending poetry events. This put me out of pocket and limited me to selling to people I could meet in person in my own region. With Lulu xPress and Shopify, I can sell anywhere in the world without being out of pocket for a print run. The books are printed and shipped to customers as the order comes in. My second customer was someone on another continent who saw me on a Zoom meeting - she bought my book without me having to do anything. No payment-taking, no shipping... nice and easy for the customer and for me. With Lulu xPress, I can also offer a variety of price points so I can appeal to various budgets. For $19.90, I can offer a paperback using 60# paper and standard ink; for $46.90 I can offer a hardcover using 80# coated paper and premium ink. There are two other combinations in between, giving me four editions I can offer at $19.90, $24.90, $37.90 and $46.90, depending on what the customer wants. I could never have done this with traditional publishing. Using Lulu xPress also allows me to keep my pricing affordable. If I had chosen to use Lulu's distributing services instead of Lulu xPress and self-marketing, my books would have been twice the price for the consumer, which would have made the whole project a non-starter. I am very satisfied with the print quality of all the various editions, and I feel proud to sell it. So far, the service has been very good as well, with any problems being resolved promptly. Wish me luck, ya'all! And go publish your own book with Lulu xPress!

Dances with David Poems
About 2 months using the app
November 11, 2019

For YEARS I've searched for a solution like Lulu xPress. This is a complete game-changer for anybody wanting to publish a book and sell with complete ease. These guys are way ahead of the game and their prices rock too.

Tommy Owen Design & Publishing
United States
26 days using the app
Lulu Publishing replied January 29, 2020

Thank you so much for your positive feedback and for taking the time to post this review. We're glad you're happy with the xPress experience so far and hope you will continue to prosper with your books!

October 25, 2020

Love that lulu came out with a Shopify app! Now we can sell our print on demand books all around the world straight from our website while capturing our customers information for future marketing. Not to mention, their customer experience is AMAZING!

25 days using the app
April 13, 2019

I decided to create notebooks and practice guides for my upcoming training academy and wanted to offer additional copies to my students at a reasonable price. It was so easy to set up my Shopify store, connect the Lulu xPress App and create products. I love the fact that I do not have to buy in bulk and ship any orders myself. This app saves me so much time and money that the free time I do have, I can spend with family. Thank you you so much Lulu for making an app that allows me to connect with my students and create some wonderful training tools.

Altered Aesthetics Training Academy
United States
17 days using the app
Lulu Publishing replied April 17, 2019

Altered Aesthetics, thank you so much for your positive feedback and for taking the time to post this review. We're glad you're happy with the xPress experience so far, but please don't hesitate to reach out if you have any issues. Best of luck with your training academy and thanks again for your review!

July 15, 2018

Serious excited to print my first book! THANKS LULU

United States
12 days using the app