Reviews (78)

Overall rating
2.7
Counts per rating level
  • 51% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 28% of ratings are 1 stars
July 15, 2020

For children's books, the print quality from LuluXpress is amazing! Their 80# glossy paper makes the color so vibrant. They ship worldwide, and easily handle large orders. Our experience with this app has been positive all the way. Highly recommended.

MimsHouseBooks
United States
6 months using the app
March 9, 2021

Lulu has been extremely helpful in setting up our foray into POD and the Shopify integration makes processing these orders simple too. The books are great quality and their customer service team has always been available to guide us and answer our questions.

The Story Seeds Podcast
United States
5 months using the app
Edited June 9, 2020

LOVE LULU!!! There is nothing I dislike about the app. Make sure you aren't using in Safari, Chrome works great. The main thing is putting turnaround times on your site so customers aren't expecting overnight shipping. Even through the Covid ordeal, this company was awesome to work with and never shut down. Once set up this app really does allow you start small and grow quickly. And AWESOME customer service. They resolved any issue quickly and were really communicative. Their printing costs are comparatively super low as well. I have moved to bulk orders and they are still the cheapest domestically.

Kinetic Belief Store
United States
5 months using the app
July 19, 2018

I'm just getting started with this app but, at first glance, this looks like a dream come true! :)

Pureheartsinternational
Philippines
5 months using the app
Edited January 28, 2019

We're issuing "how to" mini-books and this is a convenient and streamlined way to deliver our products straight to customers.

Kirk & Bradley
United States
3 months using the app
November 3, 2021

At first I was intimidated by Lulu’s self-publishing platform because I had never published a book and am not proficient in Adobe Suite products which several of the templates require. My customer support expert, Tim S, was fantastic. He answered all my many questions, in detail, within 1-2 business days and was helpful in sending me templates to help me format my book. He even helped prepare my files when I ran into a printing issue with certain images not printing correctly - he helped me understand what the problem was with my file and fixed the issues for me so that my books would print correctly. When I received a damaged book I ordered for myself as a sample, he issued me a refund so that I could get a new sample book clear of shipping damage, which was considerate. He was always professional, positive, responsive, and immensely helpful in the setup process of my book. I am so grateful to have had his support through the file creation process and initial ordering process to help me get my book set up online correctly. I'm proud to now officially be a published author and happy the quality of the books looks very nice. I can't speak to other customer rep experiences at Lulu but Tim S. was 5 stars! Thank you Tim!!

Ana Luca LLC
United States
3 months using the app
August 27, 2018

Lulu xPress is an application designed to drop-ship books using a simple interface to upload your cover and interior and quickly go on sale. It does exactly what it says it will do.

While there are alternatives, Lulu is a world class provider of books that is difficult to avoid when reading about publishing options for the independent author. The interface does away with print ready pdfs and any need for human interaction when proofing a book but also makes the process intuitive so anyone can do it just like their more well known distribution options. xPress opens up their services to independent publishers as well with Press and the customer service of a long standing / reputable company already in place is really great.

This is a new application. Updates very frequent and we haven't had any issues.

Atticusstore
United States
3 months using the app
November 11, 2019

For YEARS I've searched for a solution like Lulu xPress. This is a complete game-changer for anybody wanting to publish a book and sell with complete ease. These guys are way ahead of the game and their prices rock too.

Tommy Owen Design & Publishing
United States
26 days using the app
Lulu Publishing replied January 29, 2020

Thank you so much for your positive feedback and for taking the time to post this review. We're glad you're happy with the xPress experience so far and hope you will continue to prosper with your books!

April 13, 2019

I decided to create notebooks and practice guides for my upcoming training academy and wanted to offer additional copies to my students at a reasonable price. It was so easy to set up my Shopify store, connect the Lulu xPress App and create products. I love the fact that I do not have to buy in bulk and ship any orders myself. This app saves me so much time and money that the free time I do have, I can spend with family. Thank you you so much Lulu for making an app that allows me to connect with my students and create some wonderful training tools.

Altered Aesthetics Training Academy
United States
17 days using the app
Lulu Publishing replied April 17, 2019

Altered Aesthetics, thank you so much for your positive feedback and for taking the time to post this review. We're glad you're happy with the xPress experience so far, but please don't hesitate to reach out if you have any issues. Best of luck with your training academy and thanks again for your review!

July 15, 2018

Serious excited to print my first book! THANKS LULU

Nailgurl
United States
12 days using the app