Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that allows customers to design their own products, boosting user engagement and providing a unique shopping experience. It's highly customizable, ideal for print-on-demand and personalized product businesses. The support team is noted for their quick and efficient service. The app is easy to install and use, recommended for small businesses, and adds a professional touch to websites.

February 25, 2021

One of the best T-Shirt design Apps I've tried. They have a great support team that will proactively help you to set it all up with no fuzz. Special Thank you for Jade from their support team!

My Kind of Weird & MAD Martial Art Designs
Australia
5 months using the app
March 2, 2021

so awesome and excellent customer support. Sarah got me up and running. i recommend this app to any custom store

getdopeshirts.com
United States
5 months using the app
July 14, 2020

Jade was extremely helpful to all my questions and getting me started with this app! Very happy with the customer service.

West Coast Prints llc
United States
5 months using the app
September 13, 2021

Perfect its an awesome app with a really good support. I would only recommend for small businesses as a startup

trendmashop
Hungary
4 months using the app
November 9, 2022

David in Support helped me very quickly. Support is always ready to help with all my questions. I appreciate the Support Team at Lumise.

redline-print
United States
4 months using the app
April 13, 2022

So far so good. I tried the app a few times but wasn't patient enough to pay attention. Now that I did its simple and works great! Jade from support is quick and responsive to get you taken care of if you need any help. I've tried many designer apps lately and none are perfect (or cheap), but I think I like this one and am going to use it for a while.

MerchbySteven
United States
4 months using the app
January 13, 2023

Llevamos poco tiempo usándola pero ha sido muy fácil de utilizar, super intuitiva, y con un excelente servicio al cliente, contestan super rápido y efectivo.

Pixel Jar
Colombia
4 months using the app
March 10, 2021

Best app ever. Jade from customer care is fire.
Thx again for all the support and patience. We are glad for this colab.

goodz.ro
Romania
4 months using the app
Edited February 5, 2020

The customer service with this app is phenomenal. Always responds and is very patient with my questions. The one thing that I am unsure about is that this app seemed to have been made for another platform (i'm just guessing). Maybe W oocom merce? There are tiny little things that require some extra attention to get working, but I have gotten the help needed each time. Thanks

Online Yard Signs
United States
3 months using the app
June 22, 2022

It's a great app, it's fully functional and has the customizations I need. And what's even better is that their staff is professional and responsive, I had a problem with the installation and they quickly fixed it for me. Thanks anna for your help.

POPOMELO
China
3 months using the app