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LVK Logistics offers full-service, bespoke eCommerce fulfillment for direct-to-consumer brands.
LVK Logistics offers a high-touch fulfillment solution for eCommerce brands with unique needs. Our service handles everything from inventory receipt to picking, packing, and shipping, ensuring every detail is managed with precision. With advanced logistics technology and personalized white-glove service, we craft exceptional experiences tailored to your brand. Download our app to streamline your business operations with a solution that combines innovation and dedication.
- Built for sales, viral surges, and Peak Season. We know volume.
- Custom meticulous packing to enhance your branded unboxing experience.
- Load Balancing: We manage your inventory across our 7 North American locations.
- Inventory Management & Reporting: Replenish with confidence.
- Visibility: Pre- and post-shipment visibility with PostHero and ParcelView.
Languages
English
Works with
- Etsy
- Amazon
- BigCommerce
- WooCommerce
- Inventory Planner
- Loop Returns
Categories
Order management
Inventory management
Labels and packaging
Pricing
External charges may be billed by ShipHero separately from your Shopify invoice. Learn more
Free
Free to install
We charge a single rate on shipped orders, and storage you use for your products.
All charges are billed in USD.
Reviews (172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer service, with team members like Emi, Soledad, and Carlos noted for their responsiveness. It offers effective fulfillment and shipping services, including flat-rate shipping across the US and no intake fees, which benefits small businesses. The user-friendly interface and seamless Shopify integration simplify setup and management. The support team is quick to respond and adept at solving problems, and the comprehensive onboarding process ensures a smooth start. Additionally, its transparent pricing model with no hidden fees and support for global expansion, such as aiding UK merchants to enter the US market, are significant advantages.
Since ShipHero was bought by LVK, they implemented a plan to run off all small volume customers by implementing a $500/month "Tech" Charge. They basically shut down my business. Really, really awful! Before that happened they randomly split my inventory across warehouses and it then would take so long to assemble the pieces for my orders, that most of my orders begun to cancel.
I would highly recommend you steer clear if you are a small volume business. Heck, I would recommend any business to steer clear after what they did to my business. Truly horrible!
I recently had the pleasure of experiencing top-notch customer service from EMI at ShipHero, and I cannot emphasize enough how impressed I am with the level of care and dedication she provided. From the moment I reached out with my query to the resolution of my issue, EMI went above and beyond to ensure that I received the assistance I needed promptly and effectively.
Overall, my experience with EMI from ShipHero surpassed all expectations. Her exemplary customer service skills, combined with her dedication to ensuring customer satisfaction, have undoubtedly earned my trust and loyalty. ShipHero is fortunate to have such a talented and customer-focused individual on their team. I wholeheartedly recommend ShipHero to anyone seeking unparalleled support and service. Thank you, EMI, for your outstanding assistance!
The team are always very helpful and ensure they go above and beyond to find the information needed to answer our questions.
In particular, I've been in contact with Emi on multiple occasions and they really are a great representative for ShipHero. No questions is ever too hard or too silly for Emi!
Support
App support provided by ShipHero.
Or visit their support portalMore apps like this
