Reviews (173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer service, with team members like Emi, Soledad, and Carlos noted for their responsiveness. It offers effective fulfillment and shipping services, including flat-rate shipping across the US and no intake fees, which benefits small businesses. The user-friendly interface and seamless Shopify integration simplify setup and management. The support team is quick to respond and adept at solving problems, and the comprehensive onboarding process ensures a smooth start. Additionally, its transparent pricing model with no hidden fees and support for global expansion, such as aiding UK merchants to enter the US market, are significant advantages.
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Excellent! Highly recommended with great price and customer service! The staff were helpful and respond quick.
Absolutely amazing service and hands off from the beginning to the orders are been shipped. This is the future of e-commerce logistics.
Our business is a new customer of ShipHero. The onboarding rep assigned to us, Marina, was incredibly helpful getting our account setup and running smoothly. Whenever we had an issue she made time to jump on a zoom call to help walk us through the process. Very pleased with the service thus far.
Hello e18golf!
Thanks for taking a moment to leave us such an awesome review! We're so glad that your experience with ShipHero has been great so far. And thanks for giving Marina a shout-out! We look forward to continuing to work with you.
Very easy to navigate and user-friendly dashboard. My onboarding specialist, Bela, has been incredible throughout the process of integrating with my Shopify store. The whole process has felt so seamless!
Hello QEJA Socks!
Thanks so much for letting us know what you like about ShipHero. We're so glad that our user-friendly dashboard and onboarding support has been above and beyond your expectations! And we agree that Bela is a rock star! Thank you again!
Bela and the team were super helpful with listing and integrating our account into the Shiphero page. The onboarding and support afterwards have also been very impressive. The deliveries have been seamless and there are truly no hidden charges. Highly recommend!
Hello ReelFruit!
Thank you for leaving us a review and letting us know how awesome Bela is - we agree! So glad that ShipHero is already proving to be a valued partner and that your experience has been so positive. We look forward to continuing to work with you!
Incredible onboarding experience. We got personalized, hands-on support all the way through. Thanks for making it so seamless. Very excited about this partnership.
Great app and even better customer team. I don't know if they want their names mentioned, so I won't, but we wouldn't be where we are without the shiphero team. Thanks!
Great customer service! It also helped me with faster and cheaper shipping! I would definitely recommend this app.
Absolutely excellent service from the moment we signed up. Everything works perfectly and the support team is available literally any moment to help out when needed. 10/10 would recommend.
ShipHero is a good company to work with. They have helped me cut hours out of my day by doing our fulfillment orders. We even opened an east and west coast warehouse to cut down on shipping times for customers. The customer service team (especially Carina and Mario) are like an extension of our team. They are there every day to help smooth out the wrinkles of daily fulfilment. We are very satisfied with how ShipHero has allowed us to work on our business instead of working in our business. Sign them up!