Reviews (172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, particularly noting representatives like Emi, Soledad, and Carlos for their responsiveness. The user-friendly interface and straightforward onboarding process facilitate easy integration and operation. Key features such as reliable, speedy fulfillment, same-day shipping, and a transparent, competitive pricing structure are especially beneficial for small businesses. Merchants recommend this service for its ability to streamline fulfillment processes, allowing them to focus on other aspects of their business.
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Bel just helped me out of a bind with an important customer. She is prompt, professional, helpful and sent a funny gif! Highly recommend. Customer service is so important with fulfillment and any company that hires someone like Bel knows what they are doing.
Ship Hero interface is easy to use and their customer support has been super helpful with all the onboarding process and any questions I had. Recommended!
So far so good! They have been very helpful and the platform works great! honestly the best one out there in my opinion.
Great customer service, thank you Bela for helping me out with special orders and quick delivery. Easy to use and recommended.
I am switching over from another fulfillment service. The team has been quick to answer questions and been really helpful during the initial move. The pricing is also easy to understand and their processing times are fast so my customers are getting their items in a timely manner...
ShipHero has saved us multiple times. As Amazon fails to let us put the stock we need there, ShipHero has helped us fulfill orders when others couldn't. Bela on live chat, has also been really helpful on setting things up, so thank you!
I've been using Shopify to help me with expansion into US market and fulfillment. The app works perfect with Shopify and the portal is really clean, simple to use and easy to learn. Getting set up is easy, and the customer support along the way is great! 100% recommend!
ShipHero has been far and away the best fulfillment center I've dealt with. Their software is amazing which makes a huge difference. Also their support staff are always ready to help. Hats off to Bel and Clara - they go above and beyond to help me when I make mistakes (they're generally my fault haha). I wouldn't go with anyone else.
We use Shiphero to fulfill all our US orders. They are a pleasure to work with. Everyone on the team is equally helpful, very quick to respond and they do their best to problem solve if ever it's needed. Highly recommend!
ShipHero is awesome and I had a great experience with their reps, especially with Bela who helped me start the fulfillment process and was super informative and helpful!