Reviews (195)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product page visuals with features like zoom, thumbnail carousel, and 360-degree views, which work well on mobile devices. It supports zoom on hover, magnification, full-screen options, video, and 360-degree images, all customizable and responsive. The installation is simple, and the customer support is noted for its responsiveness and free customizations. Merchants find it cost-effective, appreciating the one-time purchase price over recurring fees, and credit it with boosting their site's professionalism and user experience.

Edited November 27, 2024

LAST EDIT: After receiving a new message from the support, I realized that the mistake was mine. I had ticked the retina image switches for the zoom and the gallery which had caused my images to display too small. All fixed now and the app is back on our Website. Many thanks to Paula for her help! I decide"d to keep the entire review as it is as it may help other people who may face the same issue ;) This app is great!

EDIT: I’m disabling the app today while concerns #2 and #3 are being addressed. However, the way my images are displayed on click is the real deal breaker. When the gallery opens, the images appear even smaller than in the initial view. Unfortunately, this is completely counterproductive and pushes visitors to close the gallery.

I still don’t understand why the app can’t display images the way Shopify does natively. While Shopify’s approach sometimes enlarges images too much (depending on the original size), at least visitors get a proper zoom when they click.

It’s a shame because otherwise, this app is very well done and probably ideal for businesses that can share full-resolution images without concerns about counterfeiting.

INITIAL REVIEW: I have been using this app for a couple of years now and I'm globally very satisfied! It does what it says and doesn't slow down our Website. To top it off, it's super fairly priced with a one-time payment!

Only missing features to make it perfect are:
- the ability to zoom expand beyond the actual size of the image (like a digital zoom effect). Because if your images are not big enough, the expanded view makes no difference with the initial size.
- a feature to force all images to display at the same size in the gallery view
- a feature to display the image captions in the gallery (not when zoomed or expanded)

My Retro Poster
Spain
Over 1 year using the app
Magic Toolbox replied October 24, 2024

Hi My Retro Poster! We're pleased to say that thanks to your feedback, we've added these new features to the Magic Zoom Plus app:

1. When small product images are used, they will always show as 800px width in the enlarged view.

2. If a gallery contains different sized images, you can enable the new 'Square images' option and a 1:1 aspect-ratio will be applied. This will prevent jumping when you switch between items.

Thanks again!

March 7, 2024

Not only is this app awesome at customising how your products appear on your website, but the support is second to none. Our product pages would be nothing without Magic Zoom Plus and the team behind it.

Marloe Watch Company
United Kingdom
Over 2 years using the app
April 3, 2013

An image "zoom" feature was an absolute must for our store which sells high-end statues and action figures (where the customer needed to be able to see the detail and quality of the products). Our theme is fully responsive so the guys at Magic Zoom helped us tailor the app to also be fully responsive to our site and ensured that the site worked in all major browsers. This was a very big ask and the support from these guys was simply amazing!!!!! Big thanks from www.redhottoys.co.uk

Red Hot Toys
United Kingdom
Over 8 years using the app
April 9, 2015

Installed. Loved it. Purchased within 5 minutes of seeing it on my site!

Posh Rug
United States
About 7 years using the app
April 1, 2020

Igor was phenomenal in helping me achieve everything I wanted in both appearance and use of video. I had to go back and forth with tweeks here and there over a course of about 4 days, but he took care of everything each time and made the changes that I requested until it functioned and looked just the way I wanted it. Extremely great support!!! A++++

DiscountDressShop
United States
Over 6 years using the app
January 9, 2017

I love this new feature for my website and so do our customers. Not only can they see the photo up close and personal now, the team at Magic Zoom helped me get the App to work with my custom layout. Love them and a great deal for the price!

Dolls So Real Inc
United States
About 6 years using the app
January 19, 2018

This product has worked awesome for us! It is a snap to install and began working immediately! We have had no problems or issues with it and it makes a very professional website impression!

Simply Home Life
United States
About 6 years using the app
May 11, 2015

This app is easy to set up and offers great options for customization. It's the best zoom application I've been able to find on Shopify.

Koala Logic
Canada
Almost 6 years using the app
April 29, 2016

Worked great! Also, great customer service. I had a minor issue and they took care of it right away.

Palmetto Wood Shop Llc
United States
Almost 6 years using the app
December 6, 2013

Awesome customer service! We couldn't get it quite right when we tried to install the app on our own, so the Magic Zoom Plus team took care of it all for us, and it looks perfect now and works fabulously! Love it!

Knotty Gal Accessories
United States
Almost 6 years using the app