Magic Zoom Plus , 191 reviews

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
    172
  • 3% of ratings are 4 stars
    5
  • 3% of ratings are 3 stars
    6
  • 1% of ratings are 2 stars
    1
  • 4% of ratings are 1 stars
    7
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and professional appearance. It enhances product pages with a zoom-in feature for images and easy video addition. Unique features like thumbnail, video, and 360 spin are also included. The one-time purchase price is appreciated, and it's noted for boosting sales by improving product visibility on mobile devices. Merchants praise the responsive customer service and quick issue resolution. The app is highly customizable, works well on all devices, and is especially beneficial for shops selling high-end items where detail is crucial.

December 2, 2022

App werkt heel goed; alleen soms wat traag in opstarten bij belaapde foto's op de shop; We gebruiken momenteel allee de zoom functie.

Istrilene
Belgium
29 days using the app
January 2, 2017

Most flexible product image tool on Shopify! You get to download the app and test it out for yourself on mobile and desktop. There is a logo on the top of the image until you purchase the product. When compared to other offerings this is by far the best and most flexible. Very easy to customize the settings to my liking.

My only recommendation to Magic Zoom is to add a feature that would allow mobile users to "pinch zoom" on the photo.

Elegant Stripper
United States
Almost 3 years using the app
December 8, 2020

App really adds all the functionality I need for photo zoom and 360 Spin. Although i wish there was a way to change the look/text of "360". Customer service is amazing as well!

Modern Studio Equipment.
United States
Almost 3 years using the app
Magic Toolbox replied December 9, 2020

Hello Modern Studio Equipment!

We're thrilled our app provides all the functionality you need. If you'd like to change the 360 thumbnail, there are a choice of 12 designs for you to choose from in the 'Edit settings' option.

Prefer the Hint text to look different? Let us know! We'll add a little bit of magic (code) to your page to create the look you want.

https://www.magictoolbox.com/contact/

We're here to help!

Edited February 10, 2016

*Updated Review

Feb 10, 2016
Contacted by Jake, a second rep from their customer service department, a couple weeks after canceling and was very pleased with his help. He installed the app for us and customized it as well. He was quick to respond, followed-up with each email, and was very thorough. Much better customer service than the first rep. Very pleased with the app now.

Jan 8, 2016
Unfortunately, not the best experience for us. We've never left a negative rating before, however, we paid for the upgrade and have had nothing but problems. Tried contacting the support team, received an automatic reply email stating the response time was "52 hours" - not the greatest customer service.

Kameleonz
United States
About 2 years using the app
Edited February 22, 2016

Had some issues in the beginning but after about a month they were able to fix it.

Adventure Hunt
United States
19 days using the app
1
1