Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

June 27, 2018

Not very happy. Debated whether it was better to have last name on pop up or make it easier without. First I put it on, then I took it off. It deleted that field from my mailing list itself - deleting all the previous data! So beware - working on your popup form actually modifies the list not just the form and field matching. I stupidly had this popup adding to an established list, so I lost a lot of old data. Be careful! This is not clear at all.

Vickie Hallmark Studio
United States
4 months using the app
Edited July 23, 2019

failed all day to get this to work on shopify.Easy popup build but getting it to work on shopify meh.

themuddledpony
Australia
4 months using the app
Mailmunch replied July 26, 2019

Extremely sorry for the inconvenience. Can you please create a support ticket with us so we can have this issue sorted for you? You can create a ticket by clicking on the Help button in the bottom right corner of your MailMunch account screen.

August 16, 2019

i like this app however i'm paying for premium and don't seem to have access to anything still. I also can't send emails for some reason

Jay's Boutique and Buddies
Australia
3 months using the app
Mailmunch replied August 17, 2019

A reply was sent for the support request you sent in earlier. Can you please confirm if this issue has been resolved?

September 25, 2018

Seems like an easy and cool app. But it just doesn´t work or activate. Tried different computers but the pop up just doesnt pop up :(

Zunroom
Spain
2 months using the app
April 29, 2019

does not communicate with shopify store well. I pay for it every month but only get one template to choose from but it is the worst one. would rather have tried a different email.

Daisynme
United States
2 months using the app
Edited March 5, 2020

Very confusing, features don't seem to work, have had to install it multiple times... what else is there to say...
I wish it would just be simpler and have more videos explaining everything properly, in depth

Lovers Gems
United Kingdom
About 1 month using the app
Mailmunch replied March 6, 2020

Extremely sorry for the inconvenience. Would it be possible for you to create a support ticket by clicking on the Help button in the bottom right corner of your MailMunch account so we can investigate the issue you are facing and have it resolved for you.

December 11, 2018

Bonjour Pour moi bien trop compliqué à configurer .Rien n'est simple .Et pour moi qui démarre dans le drop shipping c'est incompréhensible.Il faut avoir une solide expérience pour installer Mailchimp

Idées folles
France
About 1 month using the app
September 28, 2019

im just starting to use ths ap so far im confused.But i will make sure to give a proper review soon as i find my way around this app and i know if it works or not for me.

Loyal Leo
Canada
21 days using the app
Mailmunch replied October 8, 2019

Hi Loyal Leo, Just checking in to see if you are satisfied with your MailMunch experience and if you would require any assistance from us.

July 8, 2019

i still haven"t got any sales , yet i can judge , as soon as i get orders , i would write my review .

Stylish & Reasonable
Russia
17 days using the app
Mailmunch replied July 18, 2019

I would be more than happy to assist you with setting up MailMunch on your store to optimize your lead generation and email marketing efforts. If there is any thing you need from our end, please let me know.

February 28, 2019

Mail chimp on it's own is great for email marketing and so forth but it does not work well with the shopify platform. Even creating a mailchimp pop up on your store requires you to have knowledge with writing code. I wish they would simplify this so that it was more user friendly.

Civilized Sasquatch Artisan Products
Canada
8 days using the app