Reviews (1,486)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing email campaign efficiency and growing email lists. It's noted for its user-friendly interface, easy setup, and effective integration with Mailchimp and Shopify. Features like pop-ups and customizable templates are praised for effectively capturing emails. While customer support reviews vary, many merchants find the team helpful, especially with syncing and setup issues.

May 27, 2024

I thought it was integrated into Mailchimp - but I am finding that the app sits separately and I cannot easily find how to integrate the mail lists... there might be a way, but it is not easily found so far. I will keep trying to work on it.

Rooted Creativity
United States
About 3 hours using the app
June 1, 2024

Not super useful as i need to upgrade to pro after already paying for Mailchimp in order to ensure my customers can exit any pop ups. It also displays Mailchimp at the bottom which looks unprofessional to me.

Wicked E-Moto
United States
16 minutes using the app
January 16, 2019

We added this app to our website to obtain email addresses for newsletters. Would be nice if the app had newsletter templates that you could just click on and update with your unique information and then send. I am not sure exactly how to get the emails to populate to a newsletter app. It is still a learning process.

Two Sisters DIY
United States
Over 1 year using the app
September 3, 2019

I am not sure I see an tutorial and now is complete different I don't see where are the campaigns also the explanations to set up the for is not clear where to add this code.

Lady Boost Fashion Shop
United States
Over 1 year using the app
Mailmunch replied September 5, 2019

I would recommend checking out our knowledge base for support articles on different features offered by MailMunch for Mailchimp integration and Shopify platform.

https://help.mailmunch.com/hc/en-us

You can also create support ticket with us through your MailMunch account by clicking on the Help button in the bottom right corner for any specific queries.

September 19, 2019

I got a ton of subscribers for the first month on my store, then it just magically stopped working and I haven't had a new subscriber in 2 weeks. I dont know if the apps broken or something but its strange going from 10+ a day to 0 for 2 weeks....

MJGEnterprise
United States
Over 1 year using the app
Mailmunch replied September 19, 2019

Hi, Can you please create a support ticket with us through your MailMunch account so we can look into this and ensure everything is working properly?

You can create a support ticket with us through your Mailchimp forms by MailMunch Shopify app by clicking on the Help button in the bottom right corner of the screen.

January 30, 2019

I have been using this app for awhile and found I was getting people signed up but lately people are saying that they can't close the popups so I have had to disable it.

Pinnacle Naturopathy
Australia
About 1 year using the app
March 22, 2017

Good tool but not informative enough. More guidance would have been beneficial!

Aloafer
Sweden
10 months using the app
June 10, 2018

I a new to the platform but I have heard a lot about it. I am looking forward to using it.

432 Health Fitness
United States
9 months using the app
August 20, 2020

this app is way too expensive...
doing the job though, but we look to do it internally for a few hours of coding.

Belledonne bio
France
8 months using the app
November 26, 2018

Easy to install and help me captured my visitors. Will use the visitor email information to inform of new products launch and my sites coming Sales campaign

DaringDrones.com
Singapore
6 months using the app