Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

Edited February 20, 2019

App is so easy to use and set up! I used it to set up a automated email group list for promotions and product updates

Inbox Gadgets
United States
12 months using the app
March 16, 2021

Was unable to integrate MailMunch Pop-up with a newer download of Shopify. Apparently Mailchimp and Shopify are no longer friends.

DiscoverEnso
United States
11 months using the app
Mailmunch replied May 11, 2021

Hi DisoverEnso, That is correct. Mailchimp no longer has its app available for the Shopify platform. Mailchimp forms by Mailmunch Shopify app helps you bridge this gap. If you have any queries or face an issues, please free to reach out to us through your Mailmunch account.

September 15, 2021

Application complète mais extrêmement complexe, beaucoup de bug au moment de charger une modification apportée à un mail marketing la page charge blanche et refuse d'enregistrer les infos. Je me retrouve dans une impasse sur plusieurs sujets car rien ne peut être aboutit.

Miranelle
France
11 months using the app
Mailmunch replied October 14, 2021

Hi Miranelle, We applogize for any inconvenience. It is my understanding that the issue you were facing was resolved over the live chat you had with one of our Customer Success reprenstative. Can you please confirm if that is the case? If there are any further concerns you may have, please reach out to us through the live chat option in your Mailmunch account or by sending us an email at "support@mailmunch.com"

June 9, 2017

Overall...OK. Integration mapping with mailchimp lists has a bug with picking up null value in form fields; graphics/layout tools are limited.

Cottonageshop
United States
11 months using the app
March 22, 2017

Good tool but not informative enough. More guidance would have been beneficial!

Aloafer
Sweden
10 months using the app
February 18, 2021

The form worked ok and synced with mail chimp - so did it's job - but I found the font styles and sizes really limited.

Kindred Kid & Baby
United States
10 months using the app
Mailmunch replied March 10, 2021

Hi Kindred Kid & Baby, Please reach out to us at "support@mailmunch.co" so we can assist you with setting up your forms as per your requirements. Our drag and drop builder enables you to completely customize the form design as per your requirements.

June 10, 2018

I a new to the platform but I have heard a lot about it. I am looking forward to using it.

432 Health Fitness
United States
9 months using the app
June 21, 2019

seems pretty good just wish i coould remove the powered by mailmunch text at bottom of sign up box..

Indigo Market
United States
9 months using the app
September 3, 2023

it takes too long for the window to pop up once you are on the website

DOURO ORGANICS.
Portugal
8 months using the app
Mailmunch replied November 16, 2023

Hi Douro Organics, Apologies for the inconvenience. Would it be possible for you to reach out to us at "support@mailmunch.com" or through the live chat option available in your Mailmunch account so we can have this issue resolved for you?

I suspect this might be an issue with the loading delay set for the popover form or because of any background script running on your store which is taking too long to load.

September 27, 2018

This app provides me with gathering more subscribers as traffic enters my website. So far so good, will help with email marketing

SwimSlay
Jamaica
8 months using the app