Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

July 6, 2019

Great app would recommend to any dropshipper on any level. Could definitely help to convert some sales!

NorthPoint
United States
3 months using the app
Mailmunch replied July 18, 2019

Thanks so much for your nice review. Please let us know if there is anything you need.

Edited May 28, 2020

The email widget is great! There support however, is lacking. I emailed them Sunday morning at 1:03 am, about some issues. These are not deal breakers per say, but definitely things that i need urgent attention to. It is now Monday at 4:08 pm. I understand it has been a holiday weekend, people are busy, and the like. I don't understand however why i would receive marketing emails, and no update on my support email. They have yet to respond, other then an auto mailer. Your widget looks great, and id like to use it, but poor support is making me think of using someone else. Thank you again for your time and attention!

Update to my first review. Widget was great! Loved that i could customize and put it where i wanted it to be. I sent a support ticket to you all nearly seventy two hours ago as of this writing, and no one has ever responded. So, my reason for deleting is simply because during those nearly seventy two hours. I have received countless marketing emails, but not one response about the ticket i sent other then the auto mailer. I had upgraded to the $24.99 paid plan as well. Such a shame. Thank you for allowing me to use the app.

Update to my first and second review: Widget is still great! Love it! Customer Support finally reached out to me. It took a long time for them to reach me, but the moment they did; they worked very effectively, and efficiently to solve the issue. Liz you are the reason that i changed from the two stars, to the five stars. Thank you for your wonderful, kind demeanor! Wonderful people like you, is what makes companies great! Keep up the wonderful work Liz! Thanks again!

Open Door Christian Store
United States
3 months using the app
Mailmunch replied May 27, 2020

Hi Open Door Christian Store, We are extremely sorry for the inconvenience and delay you had to face regarding your support ticket. A reply to your support ticket has been sent. Can you please check and confirm if that is the case?

October 12, 2020

Simple and easy setup for forms. The weekly email updates on views and customers are very helpful. Although I wish there were more options on layouts for the free version, can't complain as it helps a bunch and you can customize

Nique Prints
United States
3 months using the app
Mailmunch replied October 23, 2020

Hi, We appreciate the nice review you have left us. If you require any further assistance, please feel free to reach out to us at any time through your Mailchimp forms by Mailmunch Shopify app account.

Edited October 27, 2019

its very simple, event for me as newbie.
help me to get more targeted leads to increase my databas..

i hate nothing about this apps
i enjoy everything

bumsnbums
Malaysia
3 months using the app
Mailmunch replied October 30, 2019

We appreciate the nice review you have left us. I would recommend checking out our knowledge base for support articles on different features offered by MailMunch for Mailchimp integration and Shopify platform.

https://help.mailmunch.com/hc/en-us

Edited September 1, 2019

i used this apps to help me with my customers on my store.
its really helpful. i encourage anyone to use it

EPHESE STORE
France
3 months using the app
Mailmunch replied September 5, 2019

We appreciate the nice your We appreciate the nice review you have left us. I would recommend checking out our knowledge base for support articles on different features offered by MailMunch for Mailchimp integration and Shopify platform.

https://help.mailmunch.com/hc/en-us

January 29, 2021

Excellent and easy to use, very beneficial for my store because it prompts enw visitors to buy from the store.

Cooking-Mood
United Kingdom
3 months using the app
Mailmunch replied March 10, 2021

Hi Cooking-Mood, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.co".

June 19, 2019

nice man hope it will work i am a starter !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

luxxkitchen
Netherlands
3 months using the app
June 3, 2020

Eu amei esse aplicativo, super fácil de fazer os designs, simples e prático! Tenho certeza que vai me ajudar muito a capturar os leads que preciso!

lojasalemixx
Brazil
3 months using the app
June 22, 2019

I udes this app and help to me to senx good mails to suscribers and customers. Good app to afiliate new clients

BabyDoo
Spain
3 months using the app
September 13, 2019

super easy to use & setup, exactly what i wanted in a popup subscribe form, pretty forms & templates, 5++++

FinerRings
Australia
3 months using the app