Reviews (1,486)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing email marketing by streamlining email campaigns and growing email lists. It features a user-friendly interface, easy setup, customizable pop-ups, and seamless Shopify and Mailchimp integration. The app excels in creating forms and capturing emails directly on websites. Customer support is noted for its responsiveness and effectiveness, making it ideal for both novice and experienced e-commerce merchants.
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THE WORST CUSTOMER SERVICE - I have paid for a premium service and we can't even tweak the templates to match our website theme - so I submitted to there design team - I have sent form back 3 times for corrections - we haven't even setup the welcome pop up because they can't centre the text - it's been 2 weeks & I'm done - my patience has run out - they were very quick to take my money - - - - - ...
Hi Jill, We are extremely sorry for the inconvenience you had to face. Jessica reached out to you earlier regarding the resolution of this issue. Can you please check if you' ...
Garbage app. Keeps saying I have no MailChimp list and therefore cannot integrate, but I have 7 very active lists. Wasted my time, Garbage. Learn to prgram, hire a business coach.
Charged me twice and keep telling me im still not premium account. Now im paying 30$ a month and cant use anything or cancel my subscriptions, and no one will reply to me.
Hi Crystal Cactus, Apologies for the inconvenience you had to face. A reply to your query has been sent and this issue has been resolved. Can you please check and confirm if ...
The subscribe icon is not popping on the desktop. It pops up on the mobile. I will be deleting this app from my shopify if it continues not to work properly.
Hi Justified Envy Boutique LLC. Your popover form is working fine on desktop devices as well. Please open a new incognito window, open your store, let it load, and then ...
The app continues to suspend our ability to broadcast an email without reason and not seamlessly synch email subscribers from Shopify. Customer is not readily available on chat as stated to resolve issue either.
Hi Triple Nikel, Apologies for the inconvenience. It is our understanding that the issue you were facing has been resolved over live chat with one of our agents. If that is ...
Its worked for few days, and now it's freeze. So sad I worked so much to create my own template......
Hi OkO-OkO, Apologies for the inconvenience you had to face. Please reach out us by emailing us at "support@mailmunch.com" or respond to the email we already sent out ...
bad Support service ever. I don't recommend. need to wait 3 days to get their reply for the ticket. worst.....
Hi Aussie Drinks, I apologize for the inconvenience. I checked and all your support queries have been replied to. Can you please check and respond so we can have this issue ...
Autoresponders functionality does not work.
We have used this app for several years. Instead of becoming easier to use, we feel it is more confusing than ever. If there was another free app, we would be using it.
It's very buggy. We were charged for USD130 (duplicate charges due to bugs) to get on both the lead capture pro and email marketing pro plans(total should be USD59). We sent 3k emails using a premium template. The next day we weren't able to send emails with premium templates any more and the same night our email function was completely disabled. We had to switch to our emergency email marketing ...
Hi I'MMANY London, Please let us know if this issue has been resolved to your satisfaction. If there are any outstanding issues you would like some assistance with, please ...