Mailchimp Forms , 1,492 reviews

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with Shopify, and excellent customer service. They find it easy to set up and value its features like pop-ups, email sign-ups, and social media links. The app is recognized for boosting traffic and conversions, expanding email lists, and managing marketing effectively. Merchants also commend its customization options for forms and emails, and its reporting feature for tracking email activity. Its speed, reliability, and problem-solving capabilities are also highly praised.

August 9, 2019

Good but i can't connect with my store. There always some mistakes and can't register mailchimp account.

LaaVoo
United States
7 months using the app
Mailmunch replied August 9, 2019

Hi, Extremely sorry for the inconvenience. Can you please create a support ticket with us through your MailMunch account so I can have this issue resolved for you?

You can also refer to the following support article for integrating MailMunch and Mailchimp

https://help.mailmunch.com/hc/en-us/articles/360020642493-Integrating-MailMunch-with-Mailchimp

December 9, 2018

Its a great app - have not found anything similar.
But I think the premium is a bit expensive (and it is necessary to go to premium to have great looking options), but I think you should pay according to the total amount of subscribers, I am just starting and only have 80 subscribers and I am paying the same as somebody sending to 15000 subscribers. I think that should be changed. That is you should pay for how many subscribers you are sending to.
Another thing, I think it is a bit difficult to scroll when you are filling out the content, it is hard to scroll down the page, really annoying !!!
But keep up the good work, and plese lower your prices for smaller companies.
Thank you and greetings from Iceland
Hjördís

Óskir netverslun
Iceland
6 months using the app
December 17, 2020

I was offered to share my review of the recent install. I give a three until I get with support to troubleshoot the email sign-up section that is not working properly on Android mobile. There is also a field as for bithdate error. Another issue is if the customer press the x in order to avoid the sign up, the sign forces email sign up within seconds of opening a product catagory. This went on throughtout my testing the app and adjusting any settings. Hope this first review help. I will update once all communication is done with their support team to help resolve.

UltraBeauty.Store
United States
6 months using the app
Mailmunch replied December 17, 2020

Hi UltraBeauty.Store, Apologies for the inconvenience. It appears that you have multiple instances of our app installed which might be causing several of the issues you pointed out. Please make sure you only have one instance of our app installed.
We have also reached out to you against the registered email address. You can also reach out to us at "support@mailmunch.co" so we can have these issues resolved for you.

November 26, 2018

Easy to install and help me captured my visitors. Will use the visitor email information to inform of new products launch and my sites coming Sales campaign

DaringDrones.com
Singapore
6 months using the app
Edited January 17, 2019

I like this app. i dont like how it won't let me upload an image to my email ad for pop ups. what email should i use

Bullycatz
United States
5 months using the app
February 14, 2019

i was trying to create a feedback form in which i wanted to ask for customer's comment & rating which they would like to give us. I wanted to remove Email field from that form but i was unable to do so. Other wise it's a simple & good app!

FriedBheja
India
5 months using the app
June 26, 2021

I started using this app in hopes to reach all of email list when I do a blast post. But Im only getting half of my list and I paid in to the service. Trying to find a better way to reach of of my clients.

Shapewear by Tashi
United States
4 months using the app
Mailmunch replied August 23, 2021

Hi Tashi, We apologize for any inconvenience you had to face. Please respond to the email we set out to you regarding this issue or reach out to us through your Mailmunch account so we can address all the concerns you have.

June 3, 2020

still struggling to set it up and i just upgraded to premium to try. if i start getting more sales then i will add the stars to 5.

sweethomestyles
Canada
4 months using the app
Mailmunch replied June 12, 2020

Hi, If you are facing any issues with setting up MailMunch forms or anything else, please click on the Help button in the bottom right corner to create a support ticket with us.

April 16, 2018

Really good app. Helps you really know connect with your customers

Ecstatia Galleyz
Botswana
4 months using the app
Edited July 3, 2020

No that helpful for new businesses. Both companies merge but toooo expensive! do better guys. please

Eklectic Beaut
United States
4 months using the app