Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

April 16, 2018

Really good app. Helps you really know connect with your customers

Ecstatia Galleyz
Botswana
4 months using the app
Edited July 3, 2020

No that helpful for new businesses. Both companies merge but toooo expensive! do better guys. please

Eklectic Beaut
United States
4 months using the app
Edited August 14, 2019

I am not 100% sure what is going wrong as I am simply trying to active the the form as soon as someone visit the website and a form pops up to ask to join our newsletter but when I am going on my website I can't see anything like that. Strange. Sometimes it works on it's own but most of the time nothing appears.

I am still discovering this app but I think it can't do really much in free plan.

Grand Life Shop
United Kingdom
4 months using the app
Mailmunch replied August 17, 2019

Please refer to the following support article for testing the form on your store and ensuring that your form is working as it should. If you face any issues, please create a support ticket with us through your MailMunch account.

https://help.mailmunch.com/hc/en-us/articles/207169999-Form-is-not-showing-up

March 15, 2017

The set up was quick and easy. However, I did not like the package selections

Poshpizazz
United States
3 months using the app
March 28, 2019

No consigo crear con facilidad el correo automático para los clientes me resulta un poco lioso y complicado

BrutalSneakers
Spain
3 months using the app
Edited April 9, 2019

This app is helping me capture e-mails, but it won't import them into my Mail Chimp account, so I'm considering deleting it.
I've tried troubleshooting multiple areas without success. I would gladly update my review if I could make it work. It doesn't make sense. It's basically a Mail Chimp app, it shouldn't have problems like this.
I also have issues importing the CSV file. It only adds a fraction of the e-mails.
Now it's even giving me problems trying to review it. Which it keeps nagging me to do a review, but won't let me submit.

Mettle by Abby
United States
3 months using the app
November 15, 2017

Process look fine so far, but when sending test emails nothing came through, so I couldn't check if it was exactly what I wanted. We will see in time.

Jacksonsthai
Thailand
2 months using the app
Edited October 24, 2018

I like how there is template already made... but not sure how to use it.
Would be great there was a video on how to set up or step by step, to follow.

Boutique Sauces
Australia
2 months using the app
January 17, 2021

I used this app to help me make a pop up on website for my customers to subscribe email. I wish it would have more free templates.

Shop Identique
United States
About 2 months using the app
Mailmunch replied January 21, 2021

Hi Shop Identique, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.

January 25, 2017

So far it sounds goo but I'm just setting up my store and don't know yet how it will work... I'll tell you more later when I know a bit more...

Tees Fashion City
United States
About 2 months using the app