Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

May 15, 2019

Created everything 2 days ago and today they ask me to do it again !???very upset since I spent all day to set it up and now no banner and have to redo all over again

Beststuffngear
United States
About 2 months using the app
August 26, 2019

Just started to use the services. Those options left for premium could be left for trial for some weeks. Will review again with much experience.

Lion Branded
Nigeria
About 1 month using the app
June 30, 2020

easy to use and great.... but a lot of features on not allowed for free only with premium which is not that helpful for starters and there is no free trial

S.A.V.E On Everything
Canada
About 1 month using the app
January 8, 2021

I like how easy it is to set up and customize. What I don't like is having to upgrade to pay 14.99 to remove the MailMunch branding when I am already a paid subscriber to MailChimp. When I selected this app it was based on the fact that it was represented as MailChimp so I was not expecting to have to double pay for this integration. The branding has been removed with my MailChimp subscription. Now I'm supposed to pay to remove MailMunch. It could at least be a discounted amount since they are clearly partners. As a new small business these fees add up. I'll be looking for a more cost effective option for the feature that I need so that I don't have to have 3rd party branding.

Plize Boutique
United States
About 1 month using the app
Mailmunch replied January 11, 2021

Hi Plize Boutique, Mailchimp forms by Mailmunch Shopify app is offered by Mailmunch. We offer an automated integration for Mailchimp and we are an official integration partner for Mailchimp. We are however not a part of Mailchimp. Please reach out to us at "support@mailmunch.co" or through your Mailmunch account so we can address the concerns you mentioned in your review.

September 4, 2018

So far so good. Just installed. I will revise this up or down after I have some experience using the app. It seems to me asking for a review almost immediately after one installs the app is counterproductive. So I rank this hubris with a neutral review. When will they ever learn?

And Above All
United States
29 days using the app
June 19, 2020

really didnt understand it they should have templetes to use to promote selling especially with people just starting out

PYT Fashion Boutique
United States
28 days using the app
January 22, 2019

It seem to be good to use for automated messages to the customer. And it free for the basic package.

Kandy Kurves Boutique
United States
27 days using the app
September 23, 2019

I like that pop ups are integrated and so easy to use. I hate the fact that if you use backspace when you're clicked on certain areas while creating newsletters, the app takes you back to the previous screen making it appear like all the work is lost. I created the same newsletter 3 times because of this "feature".

www.returntoedencosmetics.com
United States
24 days using the app
Edited March 12, 2019

i like the graphical interface
it's easy to use and has some interseting options
this the first time i'm using this app so that's all i can say
thank u

chr pro Store
Morocco
18 days using the app
March 28, 2019

Estou aprendendo, configurei quando se inscrevessem recebessem um e-mail de boas vindas e nao funcionou, se eu conseguir arrumar mudo para 5 estrelas, de resto tudo certo

Shopping Express BR
Brazil
17 days using the app