Reviews (1,486)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing email campaign efficiency and growing email lists. It's noted for its user-friendly interface, easy setup, and effective integration with Mailchimp and Shopify. Features like pop-ups and customizable templates are praised for effectively capturing emails. While customer support reviews vary, many merchants find the team helpful, especially with syncing and setup issues.
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90% of the time, the pop-up form does not show up on my website. I can only email people that have subscribed through the mail chimp pop up form, i cant email other people that have registered in other places (facebook, instagram, or on shopify). Basically the app is trash and you want $15 dollars a month just to put my email as the return address instead you have to put a .mailchimp email? garbage. will never install again. completely useless. whoever is using this app is getting robbed. Just email your customers yourself, it's much easier and cheaper.
Hi, the popups are designed to be smart and not to annoy your site visitors by showing it again and again. Once you have seen a popup, we do not show it again to you for X number of days (you can change this setting if you like). Please reach out to our support so we can assist you on how this works.
I can't get it to activate , it always goes back to inactive. I've tried everything..................
I set up both mail chimp apps and none of my subscribers are registering. Had a friend register and I used 3 test emails. Still showing 0 subscribers. This ruined a giveaway promotion I ran today based off subscriptions and cost me $15.00 in the product I now have to give away for 0 result.
DO NOT INSTALL IT! Not a free app, It's not easy to edit an email. And the most important thing is you can't delete all the subscribers by yourself. Then you need to find admin to settle this, you will find they will only answer you the first email! I sent another 2 emails. No one replies you at all! You can only detele one at once. How disgusting app!
Hi Amoretu, Extremely sorry for the inconvenience. Your request regarding subscribers deletion has been completed. subscribers management features are currently being worked on and will be added soon.
We have free variants available for all our features with the exception of Broadcast campaign.
You have to paid for everything step-by-step and doesn't work !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Keeps Freezing When I try to add a Single Image to the Content Section of my Auto Responder Email....I've tried multiple images and reduced image size to see if that would resolve the problem.
I only had this App for a couple of days and very POOR Experience. Support team is ALWAYS Offline and not able to provide timely Responses.
And Yes I sent an email to the support team before I posted this Review - Still No Response !
Keep sending me suggestions, which is good. But no one is answering me a technical uqestion. Not happy at all.
Very difficult to use. This APP will require knowledge of the Mailchimp product. Not user friendly. The Get Support function is a joke. No one is attending to any questions. I have submitted numerous questions and zero reply for 7 days. There is not even an automated reply. Given that Mailchimp is providing automation customer experience, this is reflecting very badly on them. There is also such a confusion between the MailChimp related Shopify APP and the Mailchimp platform. This is causing a lot of confusion because when you install this APP, you must also sign up for the Mailchimp service from their platform too. And after you sign up, you will be directed to create campaign on their platform and not from the APP. The campaign you created from the APP and from the platform are not integrated. Almost impossible to find guideline or help tips in the APP or their platform. Resources are organized randomly and users have to search among 500+ documents. My experience and observation so far is that MailChimp is a very sophisticated software designed for developers to use. Very user-unfriendly for shop keepers to use directly. I was intending to try out the free plan before upgrading. Since this system is so difficult to use and confusing. I will have to find some other solutions. Now I also understand why freelancers are currently charging around $150 to help just to create a Mailchimp campaign because the system is so difficult.
Hi Pawpawpal Pet Products, Mailchimp no longer has their native Shopify app available. Mailchimp forms by Mailmunch Shopify app is offered by Mailmunch. Mailmunch is an official integration partner for Mailchimp and we help store owners like yourself to connect their Shopify store with their Mailchimp account.
There was only one query sent to Mailmunch from your store which was promptly responded to. We have also reached out to you directly so we can address all of your concerns.
Still waiting for my email to be verified. It's been 5 days. Contacted customer service and nothing.
If you are using PageFly Landing pages you DONT WANT to use this. Very buggy app. Hope our refund, thank you!
Hi The Lord Of The Magic, We apologize for any inconvenience you had to face. A refund has been processed as per your wishes. We would definitely like to address any concerns you may have as well. We have also reached out to you directly to ensure everything is setup as per your requirements.