Mailchimp Forms

The app is nice and could be even nicer and more useful if the customer support would reply. They give you assistance and tell you that they will get it solved in the next day... 10 days later, nothing is done. And nobody replied anymore in the chat...

Upgraded to the top package which is expensive only been using it a couple of weeks and I have lost 3 days of business emails due broadcast functionality hanging when duplicating and editing broadcasts. I logged a ticket for help and no response yet so still cannot send broadcasts. They have about 3 hours left to give me support before I remove the app as I am not paying a monthly subscription for this poor level of support.

They said they fixed it and then it happened again about 8 hours later.

Has this app been tested?

Now I will remove the app.

Thanks

I wanted to use this app for my shopify store but soon after getting it, mailmunch and shopify said they will no longer be working with each other. This sucks because i spent time getting everything setup with them and now i have to look for an alternative and figure out how to use that. I am also not sure if the landing page i created with mailchimp will be deleted. i like the one they helped me create. But they didn't give any info on what we should do now that these two platforms have separated. this is all horrible be careful when using them. who knows what other platform they might piss off

This app changed my code and when I deleted it the changes remain.
I DONT RECOMMEND THIS APP!!! KLAVIYO IS BETTER ANYWAY AND SERIOUSLY THIS GUYS RUINED MY NEWSLETTER SIGN UP !

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Think basis account is complicated, limited, and not easy to navigate which is why I originally cancelled it. Had to reinstall to try to find out how to disconnect my subscription registration still linked to your service.

I used this and paid for a few weeks. Don't use this! There are much better options with way better pricing models. Don't use this especially if you don't have a paying customer base. They expect you to be able to fork over $30 a month even when you have 0 subscribers. That's if you want to use all the features that is. Even if you do have all the features, it is not a very intuitive interface. Long story short, just don't bother until they fix their pricing model. They should wait till you get a certain number of subscribers before you have to pay. Show you that they actually provide value to you before you pay.

WARNING: BEWARE OF SCAMMERS AND NO CUSTOMER SUPPORT! This company hasn't responded to me in days. They refuse to provide a refund for an app that didn't send any emails to my customers and when it did, it was extremely late. By the way, they charged me three different times in one month for NOTHING - the app didn't even work.

DO NOT INSTALL IT! Not a free app, It's not easy to edit an email. And the most important thing is you can't delete all the subscribers by yourself. Then you need to find admin to settle this, you will find they will only answer you the first email! I sent another 2 emails. No one replies you at all! You can only detele one at once. How disgusting app!

Full of bugs, full of errors, if you try to crete an Autoresponder or an Broadcast you will find a blank page . After you just payed 25$ ...