Reviews (287)

Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use and effective lead capture, noting its quick setup for pop-ups and forms. They appreciate the extensive customization options and straightforward integration with other mail services. The free version is valued for its functionality, and the responsive customer support is frequently commended. Additional features like educational resources and performance reporting are also highlighted as beneficial.

June 9, 2025

Easy to use and great lead capture for my site.

Joy and Jannah
United Kingdom
12 months using the app
April 2, 2024

Can be easier to use, but is a good app.

La Florentina Soaps
Australia
Over 5 years using the app
Mailmunch replied May 29, 2024

Hi La Florentina Soaps, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

Edited May 25, 2023

Great app and very quick help! Would definitely recommend this app. I used it for pop-ups on the website, email sign-ups and a link to our Instagram.

Rock + Raw Jewellery
United Kingdom
Over 4 years using the app
Mailmunch replied June 1, 2023

Hi Rock + Raw Jewellery, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

February 17, 2022

I love Mailmunch, thank you for your great and quick response to my issue.
I love this app, good service.

Mommies Best Mall
Norway
Over 4 years using the app
Mailmunch replied March 2, 2022

Hi Mommies Best Mall, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

March 20, 2023

Damiem was very helpful when we needed support, got back to us right away, understood our issue, highly recommend this easy to use app, thank you

TulleLux Bridal Crowns & Accessories
United States
About 4 years using the app
Mailmunch replied April 11, 2023

Hi TulleLux Bridal Crowns & Accessories, We appreciate the nice review you've left us, and thanks for the shoutout to Damien. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

October 10, 2023

Great customer service, even on the free plan! They helped solve some syncing issues we had with a form and Mailchimp. We've been using this app for a few years now. Highly recommend the Mailmunch app for Mailchimp forms!

Kaylyn Sahs
United States
Almost 4 years using the app
Mailmunch replied November 16, 2023

Hi Kaylyn Sahs, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

Edited August 18, 2022

DO NOT USE. I REPEAT, DO NOT USE THIS APP. PLEASE FIND OTHER BETTER EMAIL MARKETING OR LANDING PAGE APPS. Firstly, they are unprofessional and won't own up to their mistakes.
Kevin deleted my site's account when the instruction was to only assist in deleting subscribers. Once i noticed this and complained, he suddenly stopped responding. They left my account unattended to and only responded back once i informed them that i was going to leave a review. Then Alex responded and said no one had deleted it which wasn't true. This made me asked for a refund for my existing subscription which i'm being deprived of using. They deleted my old data, subscriber's form and every information i had on the site on that account. Suddenly, Liz started responding back acting all defensive, shady and very rude. Trying to act smart by indulging an event that previously occurred. I showed many proofs that Kevin deleted my site from the account but she kept arguing and arguing. She obviously wasn't paying attention before arguing but rather shared a screenshot from a second account i had with them and got the issue mixed up thinking she could outsmart the situation. She shared a screenshot proof with her own hands.
My data is much more important to me than the refund of my unused subscription, incase you are thinking i just want a refund. I wish i could share screenshot here but i would do that on other review sites that allows image uploads. Ya'll can go to h*ll with the remaining subscription.

Express Wig Braids
United States
Almost 4 years using the app
Mailmunch replied August 23, 2021

Hi Express Wig Braids, We apologize for any inconvenience you had to face. We charge only for the total number of subscribers which includes Cold subscribers as well. Recipients who have not engaged with you (opened emails from you) are termed as Cold subscribers which should be removed on a periodic basis to maintain the hygiene of your subscriber's list.
The subscribers you were not able to send out emails are the bounced email addresses and recipients who have not confirmed their email address through the double option email which is the industry standard.
The lost subscribers mentioned are the ones that you deleted from your account against our explicit requests. As per privacy laws, any subscribers deleted from an account is hard to delete and any such subscriber cannot be recovered.

March 4, 2021

Excellent app! Had it for about two or three years and integrates with ConvertKit with no issues. I made changes to my opt-in form with ConvertKit and was happy to see that I was able to make the exact changes with Mailmunch!

Luxurious Bath Boutique
United States
Almost 4 years using the app
Mailmunch replied March 10, 2021

Hi Luxurious Bath Boutique, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.co".

December 4, 2020

Great app, it's a bit pricey but it works well to transfer email addresses to Mailchimp from MailMunch.

WaveDNA
Canada
Over 3 years using the app
Mailmunch replied December 10, 2020

Hi WaveDNA, We appreciate the nice review you've left us. Please reach out to us through your Mailmunch account so we can further discuss your concern and try to have it addressed.

October 12, 2023

Had an issue with customer not receiving the emails/ coupon code and chatting with help desk was very helpful and they gave a thorough explanation.

Mason Grace
United States
Over 3 years using the app
Mailmunch replied November 16, 2023

Hi Mason Grace, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"