MailerLite Email Automation

I quite like this app. I have used other email apps (one that works better) and one that didn't work very well. I would say this one is about middle of the road, when it comes to integration with Shopify.

While the contact list is synchronized with the Shopify customer list, the only information that is passed through is the email address and the date the contact subscribed. That limits what you can do within MailerLite.

Christos was really helpful. Speedy communication and he helped me figure out how to authenticate my domain. Thank you.

The integration works properly for us, we didn't have any major issues with it so far and the minor ones got resolved quickly.

App does not sync with orders.
I don't know what it depends on but there is no synchronization with shopify that is different from a new registered user

The integration was simple and works quite well. The issues I have result from Mailerlite in itself affecting connecting the store as well, from Mailerlite's major bug of things crashing or going offline whenever something changes in the account (my website went offline along with all my landing pages and my store connection more than once, and no one bothered to tell me), and so on. I wish they would fix this, and things like the countdown that is not working well and I do not have the time to work in contacting support endlessly. So those are my experiences.
Inbal

Just starting out, and although it's quite confusing for a newbie, I've found the chat support to be excellent, and I'm getting there slowly!!

The worse thing about this app is the dishonesty from Mailerlite. So many things don't work as communicated - blatent lies. This app should be completely removed for false claims.

From a technical perspective, In my case, the most important feature was commerce automation. If that's something you're looking for, don't even bother. Also, the blog CSS feature doesn't work.

But again, the problem is no one at this company is honest about about it. The customer service team is so "friendly" that it feels heartless. They waste your time having you do a bunch of stuff that doesn't work when they know that their system is trash. I highly recommend not using Mailerlite!

Abandoned cart wasn't working when I first signed on -- had a ticket opened with them for months until resolved.

You can do a lot with what it offers, but the UI/UX feels very different from popular ESPs, so if you're migrating from others there's a learning curve. I've migrated between different ESPs before for other clients/companies and the learning curve was seamless because they had similar UI/UX.

E-commerce features are severely lacking compared to competitors. Some good features though, like a built-in countdown timer, good availability of fonts. Overall good for a blog, simple store or business webpage.

If you're looking for something more sophisticated, this is not a good choice.
If you're looking for something simple, this is not a bad choice.

I got a recommendation from a friend for Mailer Lite who's very happy with everything. Thus, I was pretty much surprised about the rating here, but I tried! And I can only say, it works perfect! Even I find it much more user-friendly than Convertkit or Flodesk. Also the templates are really nice. Flow automation runs super smooth! Pricing is very fair, especially for starters. Support (finding: I overlooked to save ) via chat was lovely, fast and professional!