Reviews (35)

Overall rating
2.4
Counts per rating level
  • 31% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 51% of ratings are 1 stars
March 12, 2023

While the contact list is synchronized with the Shopify customer list, the only information that is passed through is the email address and the date the contact subscribed. That limits what you can do within MailerLite.

Why Change Consulting
Canada
11 months using the app
March 3, 2023

nos gusta mucho Mailerlite, nos ha ayudado bastante a comunicarnos de manera efectiva con nestros clientes, muy recomendado

Kremosa
Chile
Over 1 year using the app
November 30, 2023

Rating: ⭐️⭐️⭐️⭐️⭐️

I recently had the pleasure of working with Joseph from MailerLite, and I must say, the experience was nothing short of outstanding. Over the past week, Joseph has been my go-to person for all things related to setting up and optimizing my email automations. His level of expertise and commitment to customer satisfaction have truly made a significant impact on my experience with MailerLite.

Joseph's responsiveness and willingness to go above and beyond in addressing my queries have been commendable. He not only answered all of my questions but took the time to provide clear and thorough explanations, ensuring that I had a solid understanding of the platform's features. This personalized support has been invaluable in streamlining and enhancing the efficiency of my email campaigns.

In particular, Joseph played a pivotal role in helping me navigate and master the intricacies of segments, groups, rules, and triggers. What could have been a daunting and complex process became remarkably clear and manageable with Joseph's guidance. His patience and ability to simplify complex concepts have made me feel more confident and in control of my email marketing strategies.

Thanks to Joseph's dedication and expertise, my automations are now running seamlessly, contributing to a more efficient and effective workflow. It's rare to come across a support team member who is not only knowledgeable but also genuinely invested in the success of the user. Joseph's exceptional service has undoubtedly elevated my experience with MailerLite.

In recognition of his outstanding contributions, I believe Joseph deserves more than just praise – he deserves a raise. His professionalism, expertise, and commitment to customer satisfaction make him a true asset to the MailerLite team.

Kudos to Joseph and the MailerLite team for providing top-notch support and making my journey with the platform an exceptional one. I wholeheartedly recommend MailerLite to anyone looking for a user-friendly email marketing solution with exceptional customer support.

Dayas Essence
United Kingdom
Over 1 year using the app
August 14, 2023

Panagiotis was amazing! He helped me resolve my pop up issue on my website and create the proper spacing for it. Thank you Pana for all your help. You made my year!!!

Lechaim № 18
United States
Over 1 year using the app
Edited June 9, 2023

The worse thing about this app is the dishonesty from Mailerlite. So many things don't work as communicated - blatent lies. This app should be completely removed for false claims.

From a technical perspective, In my case, the most important feature was commerce automation. If that's something you're looking for, don't even bother. Also, the blog CSS feature doesn't work.

But again, the problem is no one at this company is honest about about it. The customer service team is so "friendly" that it feels heartless. They waste your time having you do a bunch of stuff that doesn't work when they know that their system is trash. I highly recommend not using Mailerlite!

I Self Published That
United States
5 months using the app
April 3, 2023

The integration works properly for us, we didn't have any major issues with it so far and the minor ones got resolved quickly.

idelig.dk
Denmark
8 months using the app
January 25, 2024

Christos was really helpful. Speedy communication and he helped me figure out how to authenticate my domain. Thank you.

Celandine Books
United Kingdom
7 months using the app
July 19, 2023

Just starting out, and although it's quite confusing for a newbie, I've found the chat support to be excellent, and I'm getting there slowly!!

beccahunter
Canada
7 months using the app
February 25, 2023

We've used other mail clients before with better integrations for Shopify. This integrations seems pretty basic and we haven't got everything to actually work. But we still love MailerLite even though this integration could be better

Remoair
Sweden
About 2 years using the app
Edited November 26, 2022

App does not sync with orders or customers at all, shows $0 despite that not being accurate so it erroneously segments users i.e sending discount to people who have already purchased and abandoned carts to users who have already completed them. Support requested full admin instead of the usual contributor account to diagnose the issue. HUGE game breaking issues with the Shopify integration despite it being a GREAT email builder with a fantastic iOS app. UPDATE: Support has reached out. Currently working with mailerlite support. Will update with details.

PixelTools
United States
2 months using the app
MailerLite replied November 25, 2022

Hi there, it seems that this might be an unfortunate bug that has popped up from our end. I've done a little digging about your case and see that support has escalated this our tech team. They're working hard as we speak to get this sorted for you ❤️.

You are in good hands!