Reviews (31)
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While the contact list is synchronized with the Shopify customer list, the only information that is passed through is the email address and the date the contact subscribed. That limits what you can do within MailerLite.
nos gusta mucho Mailerlite, nos ha ayudado bastante a comunicarnos de manera efectiva con nestros clientes, muy recomendado
Panagiotis was amazing! He helped me resolve my pop up issue on my website and create the proper spacing for it. Thank you Pana for all your help. You made my year!!!
The worse thing about this app is the dishonesty from Mailerlite. So many things don't work as communicated - blatent lies. This app should be completely removed for false claims.
From a technical perspective, In my case, the most important feature was commerce automation. If that's something you're looking for, don't even bother. Also, the blog CSS feature doesn't work.
But again, the problem is no one at this company is honest about about it. The customer service team is so "friendly" that it feels heartless. They waste your time having you do a bunch of stuff that doesn't work when they know that their system is trash. I highly recommend not using Mailerlite!
The integration works properly for us, we didn't have any major issues with it so far and the minor ones got resolved quickly.
Just starting out, and although it's quite confusing for a newbie, I've found the chat support to be excellent, and I'm getting there slowly!!
App does not sync with orders or customers at all, shows $0 despite that not being accurate so it erroneously segments users i.e sending discount to people who have already purchased and abandoned carts to users who have already completed them. Support requested full admin instead of the usual contributor account to diagnose the issue. HUGE game breaking issues with the Shopify integration despite it being a GREAT email builder with a fantastic iOS app. UPDATE: Support has reached out. Currently working with mailerlite support. Will update with details.
Hi there, it seems that this might be an unfortunate bug that has popped up from our end. I've done a little digging about your case and see that support has escalated this our tech team. They're working hard as we speak to get this sorted for you ❤️.
You are in good hands!
If zero stars were possible !!!! Stopped my website working. Stopped hyperlinks working. After trial period finished ecommerce connection to my shop disappeared and no product sync. Not only is there no support on the free plan there is absolutely no way to contact anyone at all!!! Totally unexceptable.. You get referred to their 'Knowledge Base' but no one responds their either. Spent ages setting up templates etc but now none work. Total waste of 6 weeks trying to get it to work.
I quite like this app. I have used other email apps (one that works better) and one that didn't work very well. I would say this one is about middle of the road, when it comes to integration with Shopify.
I got a recommendation from a friend for Mailer Lite who's very happy with everything. Thus, I was pretty much surprised about the rating here, but I tried! And I can only say, it works perfect! Even I find it much more user-friendly than Convertkit or Flodesk. Also the templates are really nice. Flow automation runs super smooth! Pricing is very fair, especially for starters. Support (finding: I overlooked to save ) via chat was lovely, fast and professional!