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Abandoned cart wasn't working when I first signed on -- had a ticket opened with them for months until resolved.
You can do a lot with what it offers, but the UI/UX feels very different from popular ESPs, so if you're migrating from others there's a learning curve. I've migrated between different ESPs before for other clients/companies and the learning curve was seamless because they had similar UI/UX.
E-commerce features are severely lacking compared to competitors. Some good features though, like a built-in countdown timer, good availability of fonts. Overall good for a blog, simple store or business webpage.
If you're looking for something more sophisticated, this is not a good choice.
If you're looking for something simple, this is not a bad choice.
Great value, excellent features for the price. Customer service is quick and helpful and any issues have been worked out quickly.
I spent some time setting up the account, and answering some complex questions. Suddenly MailerLite kicks me out, and I get this email: "Email marketing has many rules and regulations that both our customers and we must follow. Therefore, we closely review every application to ensure compliance. Your request has been carefully reviewed. It has been determined that we are unable to provide you with our services at this time. We are sorry we are not the right match for your email marketing needs. Due to the complexity of our account request process and the high volume of requests received daily, we can't provide detailed information about individual cases. Please note that the decision can not be reversed." I have no clue what happened, and as you all can see, I can’t expect to get any help from Mailerlite either.
Hi Akasa, I appreciate you leaving us feedback. We do indeed have a complex approval process in order to make sure that our system is protected for our community. While we understand that the process is in place to streamline everything for our users, we're always open to hear feedback on how we can improve. Feel free to get in touch via feedback@mailerlite.com should you have further details to share with us.
- Lay
App doesn't work, doesn't connect to store. Wasted my money paying for an account which was supposed to come with 24/7 support - who have not responded to my numerous messages about it. Now trying to get my money back and will stick with Kalyivo!
This app for the integration does not work at all so no matter the benefits and great plans that led me to want to choose Mailerlite I have to move along ... and based on the app reviews it more like a sprint... Such a pity.