THIS IS THE BEST LOYALTY APP EVER ON SHOPIFY! where do I even begin......
1. The overall design & functionality of the app is great! no bugs, no glitches, no crashes and the ease of use is perfect!
2. Before we were not even allowed to used all of the features unless you bumped up your plan; I'm not sure what happened or why, but now the features are available for everyone no matter what plan you're on and it's free up to 250 members and $9.00 per month for every additional block of 250 active customers which is wonderful because most loyalty apps charge you like crazy and even charge you for inactive members. So thanks very much!
3. I love the fact that I have the flexibility to customize my loyalty widget without design restrictions.
4. The Email Flows (even though it's in beta mode) are pure genius. I've had experience with just about every other loyalty app on Shopify in hopes to find the one that suited our company's needs and none of them have Email Flows; the email flows take away a lot of stress & headache of us having to chase our customers down, lol and manually send the emails ourselves. Our customers love it and it has helped to reduce a lot of our cart abandonment issues. I hope this is a feature that is here to stay!
5. I love the fact that this loyalty app also integrates with Shopify POS because it's perfect to use at our HHN Pop-Ups. Very few loyalty apps on Shopify have this feature, so I'm extremely grateful for you guys implementing that.
6. Marsello customer service is spot on! very professional, kind and willing to help you with anything you need to get your loyalty program setup and going.
I could go on and on because this app has so many wonderful features, my only regret is that I didn't discover this app earlier on. I'm thankful to have finally found a loyalty app that is beneficial and suits our company's needs and more importantly our customer's needs! It has helped us to increase sales and saved us a whole lot of guesswork. We have no intention of ever switching to another loyalty app again.
Herbal Healing Nation1 posted
August 15, 2018 3:53pm