Reviews (386)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report a significant revenue boost from using this app, crediting its loyalty and email marketing features. They value the easy setup, Shopify POS integration, and customizable email settings that enhance customer engagement. The intuitive interface and reliable system integration are also praised. Additionally, the responsive and supportive customer service is highlighted, making the app effective for sales and customer interaction.

November 8, 2024

Marsello has really improved and took into considerations our product requests. Martin does an excellent job communicating which is rare from other loyalty programs. The shopify integrations have improved. I highly recommend Marsello. We have tried every loyalty program on shopifys app store and they fit our needs best considering we lean heavier on in-store retail vs e-comm.

CARDPOPUSA
United States
Over 2 years using the app
Marsello replied November 10, 2024

Thank you so much for the kind feedback! We’re glad you’re enjoying the app’s omnichannel capabilities too - feedback like this is a real kick for us.

Martin & The Marsello Team

August 7, 2024

The Account Manager, Shanaya, is fantastic and super helpful.

WE-AR
New Zealand
Over 3 years using the app
July 16, 2024

The loyalty rewards program we offer through this app is highly valued by our customers, especially frequent shoppers. Recently, I needed help on short notice to make a special promotion work. John from the customer support team stepped up and took care of everything promptly, much to my relief. I highly recommend this application.

PlayingCardDecks.com
United States
Over 6 years using the app
July 12, 2024

Had a few issues with integrating with other apps and the guys at marsello were really happy to help, kept me updated at every step and checked up after they'd fixed the issues. Really great customer service. Thanks!

What's Not 2 Love
United Kingdom
About 5 years using the app
June 25, 2024

Ha sido mi aplicación para e-mails desde varios años y me ha gustado bastante su funcionamiento que creo que es sencillo, y tiene muchas opciones de automatización personalizables.

Pambú
Colombia
About 7 years using the app
July 22, 2024

Very useful and very easy to use!

micahsboutique
United States
Over 1 year using the app
July 2, 2024

⭐️⭐️⭐️⭐️⭐️

Easy to Use and Boosted Our Revenue!

Marsello is fantastic! It's super easy to use, even for beginners. Setting up email campaigns and loyalty programs is a breeze. We've seen a significant boost in our revenue since we started using it. Highly recommend!

East Coast Supplements
Australia
About 4 years using the app
June 27, 2017

AMAZING !!!!
I was with sweet tooth (now smile) and I don't regret switching to this ! :-)
It is less expensive, 100% customizable (I can get my whole program in French) your program looks so pro with logo and all.
No need to generate coupon code.
I LOVE YOUR APP thanks so much the offer was lacking now you solved it all.

Crealunch
Canada
Over 7 years using the app
June 22, 2017

This app is a must have for both Shopify and POS.
Customer service is amazing and very reactive.
Translation was coming in a week after I ask for.
They also added some special features we need.

Many thanks for Brady and his team.

Dominique
https://jmlegazel.com
owner and founder

Jmlegazel
France
Over 7 years using the app
Edited July 30, 2020

Great app. User friendly. Powerful features. Very happy. Highly recommended. Thank you Marsello developers!

Eleganz n Grace - The Style Shoppe
Australia
About 7 years using the app