Reviews (384)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue, especially through its loyalty rewards program that appeals to frequent shoppers. They value its all-in-one capabilities, including points management, email automation, and SMS marketing, noting its ease of use and strong return on investment. The app's customizable features, such as loyalty programs, discount codes, and marketing materials, along with seamless integration with Shopify POS, are particularly beneficial for synchronizing online and physical store operations. Customer support is also consistently commended for being responsive and effective, contributing significantly to a positive user experience.

November 8, 2024

Marsello has really improved and took into considerations our product requests. Martin does an excellent job communicating which is rare from other loyalty programs. The shopify integrations have improved. I highly recommend Marsello. We have tried every loyalty program on shopifys app store and they fit our needs best considering we lean heavier on in-store retail vs e-comm.

CARDPOPUSA
United States
Over 2 years using the app
Marsello replied November 10, 2024

Thank you so much for the kind feedback! We’re glad you’re enjoying the app’s omnichannel capabilities too - feedback like this is a real kick for us.

Martin & The Marsello Team

July 16, 2024

The loyalty rewards program we offer through this app is highly valued by our customers, especially frequent shoppers. Recently, I needed help on short notice to make a special promotion work. John from the customer support team stepped up and took care of everything promptly, much to my relief. I highly recommend this application.

PlayingCardDecks.com
United States
Over 6 years using the app
July 12, 2024

Had a few issues with integrating with other apps and the guys at marsello were really happy to help, kept me updated at every step and checked up after they'd fixed the issues. Really great customer service. Thanks!

What's Not 2 Love
United Kingdom
About 5 years using the app
July 2, 2024

⭐️⭐️⭐️⭐️⭐️

Easy to Use and Boosted Our Revenue!

Marsello is fantastic! It's super easy to use, even for beginners. Setting up email campaigns and loyalty programs is a breeze. We've seen a significant boost in our revenue since we started using it. Highly recommend!

East Coast Supplements
Australia
About 4 years using the app
August 7, 2024

The Account Manager, Shanaya, is fantastic and super helpful.

WE-AR
New Zealand
Over 3 years using the app
July 22, 2024

Very useful and very easy to use!

micahsboutique
United States
Over 1 year using the app
June 25, 2024

Ha sido mi aplicación para e-mails desde varios años y me ha gustado bastante su funcionamiento que creo que es sencillo, y tiene muchas opciones de automatización personalizables.

Pambú
Colombia
About 7 years using the app
July 24, 2024

I will recommend

OYENIYI REAL ESTATE OIL AND GAS LTD
Nigeria
About 1 month using the app
May 30, 2024

Very nice i loved anything about the website is sopuer cool

GS BERRY BLACK
South Africa
About 2 months using the app
February 15, 2024

i don't know but if i don't see good loyalty, he wont

Trumpster Haven
United States
About 1 month using the app