The Shopify App Store is currently undergoing maintenance. Please check back soon—we'll be up and running in no time!
Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and marketing app for its seamless integration with Shopify POS, making it ideal for both online and physical stores. They value its features such as custom segmenting, multi-site reporting, and automated email flows. The customizable loyalty program is effective in boosting customer engagement and sales, while the email campaign builder is easy to use and drives revenue. The VIP points system encourages customer spending. Merchants report that the app has helped increase sales and manage customers effectively. The customer service is highly commended for its responsiveness and helpfulness. The pricing is straightforward and fair, with a free plan available for up to 250 members.

September 26, 2023

I've been with Marsello for a few years now and they are constantly looking for ways to improve and add new features. Their support team is amazing with prompt replies. I love that I can integrate our loyalty program with email all in one app! Highly recommend them instead of working with a few separate apps.

Hong Kong SAR
Almost 4 years using the app
September 16, 2023

Email, Loyalty Rewards & SMS Marketing all in one! Great Customer service! I highly recommend Marsello!

Jimberly's Boutique
United States
Almost 6 years using the app
September 6, 2023

Marsello - hands down THE best app - 5/5 communication and incredible value for money compared to competitors they offer many more bells and whistles, any suggestions we've made over the years they have implemented extremely fast. Best loyalty/ email marketing / social app in 1. Well done

Earth to Life
Over 3 years using the app
November 16, 2023


Saudi Arabia
13 days using the app
November 16, 2023


Adama saho
8 days using the app
August 20, 2023

easy to use and have many function to connect with many application. i recommend it. before i use many application but this one the best and i will use this one and hope can be up sell for customer email marketig. i will share my experience from this application again

United Arab Emirates
11 days using the app
Edited June 18, 2023

c'est très rapide et très facile à utiliser je vais vraiment la promotion de ma boutique en ligne pour plus de vendre

SHOP Tlasmat
About 1 month using the app
Marsello replied June 18, 2023

We're glad you're enjoying using the app :) Thanks for the kind review!

April 12, 2023

Extraordinary service today from Mark Compahinay. What was turning into a brain drain my end, Mark provided prompt clarity and accurate details to sort out the issue. Exceptional service and very grateful..
Andrea | True Store.

True Store
New Zealand
Over 3 years using the app
August 24, 2017

Easy to set up and use! I like that customers can earn points by liking our different social media.

Ancestral Herbals
United States
Over 6 years using the app
September 23, 2018

We are a relatively small company and are pleasantly surprised by the functionality of the automated email flows now included with was our Beautiful Loyalty App - now Marsello. We are now able to maintain contact with our customers like the big boys - we just had our first email and received 4 orders while we slept. i had known for awhile this is something we had to do, but i just couldn't get around to doing it. So BAM we now have access to an app that has algorithms that reach out to our customers according to their prior purchasing behavior and generates coupon codes that work automatically with Shopify - I don't have to do anything other than make the email consistent with our brand - AMAZING - LOVE IT!!! IF THERE WAS A 10 START RATING I WOULD GIVE IT.

United States
Over 6 years using the app