Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and marketing app for its user-friendly interface and seamless integration with Shopify POS. Key features such as an email campaign editor, customer segmentation, and multi-site reporting are highly valued. Merchants commend the automated email flows, VIP points system, and unique coupon code generation for boosting sales and customer spending. The customer service is praised for its promptness and helpfulness. Regular updates based on merchant feedback demonstrate a commitment to continuous improvement. Some merchants report significant returns on investment, indicating the app's potential for revenue growth.

September 26, 2023

I've been with Marsello for a few years now and they are constantly looking for ways to improve and add new features. Their support team is amazing with prompt replies. I love that I can integrate our loyalty program with email all in one app! Highly recommend them instead of working with a few separate apps.

TinyBitz
Hong Kong SAR
Almost 4 years using the app
September 6, 2023

Marsello - hands down THE best app - 5/5 communication and incredible value for money compared to competitors they offer many more bells and whistles, any suggestions we've made over the years they have implemented extremely fast. Best loyalty/ email marketing / social app in 1. Well done

Earth to Life
Australia
Over 3 years using the app
September 16, 2023

Email, Loyalty Rewards & SMS Marketing all in one! Great Customer service! I highly recommend Marsello!

Jimberly's Boutique
United States
Almost 6 years using the app
April 12, 2023

Extraordinary service today from Mark Compahinay. What was turning into a brain drain my end, Mark provided prompt clarity and accurate details to sort out the issue. Exceptional service and very grateful..
Andrea | True Store.

True Store
New Zealand
Over 3 years using the app
August 20, 2023

easy to use and have many function to connect with many application. i recommend it. before i use many application but this one the best and i will use this one and hope can be up sell for customer email marketig. i will share my experience from this application again

TADEAM
United Arab Emirates
11 days using the app
November 16, 2023

Super

Adama saho
Italy
8 days using the app
February 15, 2024

i don't know but if i don't see good loyalty, he wont

Trumpster Haven
United States
November 16, 2023

Good

ASLAMLLCSTOR
Saudi Arabia
13 days using the app
February 24, 2024

Nice and cool

S&K
United Arab Emirates
August 24, 2017

Easy to set up and use! I like that customers can earn points by liking our different social media.

Ancestral Herbals
United States
Over 6 years using the app