Reviews (384)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting revenue, especially through its loyalty rewards program that appeals to frequent shoppers. They value its all-in-one capabilities, including points management, email automation, and SMS marketing, noting its ease of use and strong return on investment. The app's customizable features, such as loyalty programs, discount codes, and marketing materials, along with seamless integration with Shopify POS, are particularly beneficial for synchronizing online and physical store operations. Customer support is also consistently commended for being responsive and effective, contributing significantly to a positive user experience.
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Updating my review from 2019. I'm still using Marsello and still loving it. They continue to update the app to keep it fresh and competitive and their customer service is very responsive. Top notch all the way around. I highly recommend this app!
I use this app. for automated e-mail campaigns, triggered e-mails and the loyalty program. So far I'm very satisfied with all of the features. Everything is working smoothly and I've had really good response to the 'recover abandoned carts' and 'win back lapsed customers' e-mail triggers. I've tried quite a few different automated marketing platforms and I'm the happiest with this one as it works well and is affordable.
I’m loving the high-tech, convenience of this app so far. Just installed it but very excited I did!
I like the rewards/loyalty programs! I’m sure it will bring amazing business to our website
We LOVE Marsello! Easy install, easy to use, AWESOME customer service! We've been using this for a while for just our rewards program and are very happy with the program and the email flows, and now we're using Marsello for all of our email marketing. The segment creation feature is so easy and useful! Thank you, Marsello!
Thanks so much for your review. We are glad you're loving Marsello and the new segmentation features. Stay tuned for more exciting features coming soon!
So good so far, just install the app this morning and it seems to be worked well. Nice and simple app. make my site look much more professional. Check out my website for an example.
www.pink-panda.store
Thanks for the review :) Love how your pink loyalty widget matches your brand perfectly!
We see sells for this app on a weekly bases. It works...just need to be patience.
Thanks,
https://www.betterthanbows.com
We just started using it but it offers exactly what we were looking for. Can't wait to see results!
I think it's an amazing app. Browsed all features, think they are really smart &sweet. Once my biz is getting better, i think i will definitely use pro version to activated all features. Think they are so useful. It will save a lot of effort for shop owners. At present, i got a lot of traffic, while the bounce rate is pretty high, and no conversion at all. Think these feature will help me a lot
i LOVE THIS APP. We'd been using a different system for years with loads of problems (high price, horrible customer service, terrible integration & an atrocious customer portal separate from our website). I had no idea taking care of our customers could be this easy!
PROS:
-you can customize everything. colors, logos, text, coupons, tiers, rewards, etc...
-magnificent suggestions on email campaigns, and keeping track of customers.
-Customer service will help you with everything! Theyre prompt in their responses.
-POS integration is the best i've seen yet. It's not seamless, you'll have to teach your team a couple steps, but it's also not hard.
CONS:
-Takes time to setup if you choose to customize everything yourself.
-Nothing else. It's awesome.
I used this app to grow my sales and manage my customers. For a new commerce like mine, I was looking for something free but that will still allow me to do a lot of things like follow customers, start and manage my loyalty program, and many more. I found it all in the free plan of this app. I highly recommend
Easy to use and navigate through and the customer service team have been really helpful. This has become an easy way to keep track of my customers and sales all in the one programme and reward them with extra points along the way to encourage them to come back over and over again. Brilliant app.