Reviews (384)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue, especially through its loyalty rewards program that appeals to frequent shoppers. They value its all-in-one capabilities, including points management, email automation, and SMS marketing, noting its ease of use and strong return on investment. The app's customizable features, such as loyalty programs, discount codes, and marketing materials, along with seamless integration with Shopify POS, are particularly beneficial for synchronizing online and physical store operations. Customer support is also consistently commended for being responsive and effective, contributing significantly to a positive user experience.

September 12, 2018

Super easy to install & great for small businesses!! Would definitely recommend to any online storefront.

Nineteen Boutique
United States
Over 2 years using the app
February 8, 2018

Well worth a try. The support has been the best I have experienced. Their staff offered a free review of my rewards program and offered constructive suggestions to make improvements.

I experimented with two other loyalty programs, but this Beauty was the winner for me. I look forward to upgrading to enhance my design and add product review rewards.

Nujava
United States
Over 2 years using the app
May 1, 2022

Our customers really like rewards and Marsello makes that easy on our end! We also like the email automations! Very happy with their support as well…when we have questions!

Lily and Day
United States
Over 2 years using the app
Marsello replied May 1, 2022

Thank you so much for the lovely review!

September 23, 2018

great points and emails app

TenaZZ Design
United States
About 2 years using the app
January 5, 2019

I love this app as it tracks feedback from my customers to help me understand areas for improvement. So far my ratings have been 100% positive. I am able to reward customers with extra surprise points via email for providing their feedback. This app creates a trust and loyalty relationship with my customers which provides reassurance when they purchase items from our women's apparel boutique. Highly recommend for all e-commerce sites!!

elbie boutique, LLC
United States
About 2 years using the app
September 13, 2018

i sued this app to create a loyalty program on my store and it was so easy to use. thanks so much! ....

Glowpots Candle Co
Australia
About 2 years using the app
October 24, 2017

So far, loving this app. Just migrated from Collect Loyalty (their sister company), so I know I am in for good things. The best thing about this company is the Customer Service. When you have an issue, you make contact with a human and they are lovely. Looking forward to a long & fruitful relationship...

Qed Skincare
Australia
About 2 years using the app
September 6, 2017

Best customer support. Best app for the price. Everything is just amazing. Nothing to point fingers on here. We asked for some extra features and got them a few weeks after, even when they had to coded first. We are more than pleased by Collect's performance, stability and most of all support! Keep up the great work!

Paragraffen2017
Denmark
About 2 years using the app
February 16, 2021

We use Marsello for all our EDM marketing campaigns and we absolutely love them. The platform is simple, easy and affective to use and it provides great analytics. Our account manager Olivia is also a pleasure to work with, helping us out quickly with any issues we may have.

Poppy Lissiman
Australia
About 2 years using the app
Edited May 10, 2020

I love this app! It saves me money by integrating both loyalty and email marketing. I haven't even utilized all the tools yet but my business has grown over 50% since I have been using Marsello

living simply soap
United States
About 2 years using the app