Reviews (162)

Overall rating
4.1
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business revenue, noting a significant return on investment, such as a 94x ROI. It effectively combines loyalty programs with email marketing, suitable for both online and physical stores. Features like automatic discount codes and a VIP points system integrate smoothly with Shopify. Merchants appreciate the user-friendly interface and responsive customer support, enhancing its reliability and scalability for marketing efforts.

December 15, 2017

I am thrilled with my experience so far! I can honestly say they have by far the best customer service I have dealt with in a long time - super fast, friendly and helpful. The program itself was easy to set up and get running, my customers love it and there are no hidden fees unlike other ones I have tried in the past. I would highly recommend them!

Bettys Consignment
Canada
3 days using the app
April 29, 2019

Awesome app because it actually has real insights so you can see where your money is going. You can do so much with this app. You can give rewards, send your customers email blasts and so much more. A must have for any business person who wants to see the big picture. I would highly recommend.

Wig Shop Hair Beauty Canada
Canada
3 days using the app
November 8, 2018

Marvellous customer service. Just ask and they're ready to help. The app is really cool for engaging customers and winning them back.

dandalo
Italy
3 days using the app
May 10, 2020

Hello, nice job ! but it will be cool to use this product only with POS with a "vip card member for exemple, for a specific type of customers add like permanent advantages for any purchases.

ADG Studio
France
2 days using the app
December 13, 2022

We love the loyalty program at Marsello. In any case the customer service is helpful and very quick. They are very professional!
Hopefully they will not stop at developing and will continue at their great job!
Congrats!

Magenta Shop Slovakia
Slovakia
9 months using the app
Marsello replied December 13, 2022

Thank you for the review!

October 2, 2018

This app is nice, simple and minimal, i hope in future they add affiliate program thing it would really help

MYJN
Malaysia
About 9 hours using the app
September 29, 2018

Super easy to use and a great addition to my website! My customers are going to love all of the benefits!

Spotted Sparrow Boutique
United States
About 8 hours using the app
September 13, 2018

I used a different loyalty app before Marsello, I found Marsello to be much more practical. Its easy to use, and has a lot more chance to encourage sales.

SO Coffee Trades Ltd
United Kingdom
About 3 hours using the app
November 29, 2017

Wonderful app. I find it much easier to understand and navigate than Swell Rewards, and even with a free account you get great customer support.

Casals Classical Lps Cds
United States
About 2 hours using the app
January 26, 2018

So far, so good! I just set-up my account. It was fast and easy. Plus, there are so many informative articles if you get stuck. Awesome job!

Orchids And Hummingbirds Designs Llc
United States
About 1 hour using the app