Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and marketing app for its user-friendly interface and seamless integration with Shopify POS. Its customizable features and automated email flows save time, while the analytics and customer data tracking inform business decisions. Merchants report significant ROI, increased sales, and improved customer retention. The VIP points system is a hit with customers, encouraging increased spending. The customer service is noted as responsive and helpful.

Edited September 14, 2018

Customers really like the loyalty scheme. Easy to use and looks nice on our store. Has been smooth sailing for 2 months now, no issues.

The Makerss
United Kingdom
Over 1 year using the app
May 31, 2022

Love this platform, has a very easy to use user interface making creating campaigns super quick and easy. Not to mention there's also a loyalty points program! Everyone on the team is amazing and super helpful with providing me with tips to help me maximize my use out of the app and maximize sales through Marsello. Absolutely love this app. Hard to change to something else once you've started since it's so great!

ivycdraws
Canada
Over 1 year using the app
Marsello replied June 1, 2022

Thank you for the lovely review!! From the Marsello team :)

March 18, 2019

Amazing and simple to use. fantastic integration tools. we have found that its boosted customers return purchases and their time spent on the site.

BETTYS VAPOUR LOUNGE
United Kingdom
Over 1 year using the app
Marsello replied March 18, 2019

Thanks for the review! We're glad Marsello is doing its job to boost repeat purchases.

March 24, 2019

Love how it works. I have the free version and there are so many great ways to use it even at zero cost. Highly recommend!

ThreadzNTails
Canada
Over 1 year using the app
Marsello replied March 30, 2019

Thanks so much for your review! This is a great boost for the team 😊

May 17, 2018

Sage and team are great to work with, their app is easy, effective and highly customize-able. We have seen our returning customers sales increase significantly since launching this loyalty app.

Highly recommend it.

Avanchy
United States
Over 1 year using the app
August 31, 2017

Love it! Trying out the free version and as we go we will upgrade it for this brings a lot of value to your store and creating a steady base with customers.

Yosmo
Netherlands
Over 1 year using the app
April 29, 2020

I used this app for the first time and found it really easy to navigate and utilise the features. 100% recommend

embracecouture
United Kingdom
Over 1 year using the app
March 22, 2019

This app does what it promised. I love the app and their constant effort to improve it with something every few days. All the best and keep up the good work.

My Mini Kiki
India
Over 1 year using the app
Marsello replied March 30, 2019

Thanks so much for your review! We are working hard to roll out many more features in the next coming weeks so watch this space

December 1, 2017

Love this app! Everything I need to do as a startup, for free! The customer service is top-notch. Thank you!!

Boondock Creek
United States
Over 1 year using the app
September 19, 2017

I've been using the app for about a week now, and I am thrilled with it!

It is SO easy to set up.
It has an amazing functionality even at the lower levels.
Support is INCREDIBLE - the staff are so helpful and really know their stuff!

Most importantly... My customers have responded really positively to it, and it has given me a competitive advantage that the others don't have! :D

Monkeyproof Designs
Australia
Over 1 year using the app