Reviews (384)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue, especially through its loyalty rewards program that appeals to frequent shoppers. They value its all-in-one capabilities, including points management, email automation, and SMS marketing, noting its ease of use and strong return on investment. The app's customizable features, such as loyalty programs, discount codes, and marketing materials, along with seamless integration with Shopify POS, are particularly beneficial for synchronizing online and physical store operations. Customer support is also consistently commended for being responsive and effective, contributing significantly to a positive user experience.

September 9, 2018

Really useful application. Got lot of positive feedbacks about it from our customers. Had some problems to translate several forms to hebrew. Order of the words gone tangled and it took some time to fix it :/

Unico-coffee
Israel
Over 1 year using the app
January 26, 2018

So far, so good! I just set-up my account. It was fast and easy. Plus, there are so many informative articles if you get stuck. Awesome job!

Orchids And Hummingbirds Designs Llc
United States
Over 1 year using the app
April 9, 2018

This app is very easy to set up and user friendly. Can't wait to see extra sales.

Danielles All Things Fit And Fabulous
Australia
Over 1 year using the app
Edited December 4, 2018

An awesome loyalty program with even better support. We use this app for both on-line and Shopify POS orders, the integration into POS is perfect. Setup and administration was are very easy.

Select Shooting Supplies
Canada
Over 1 year using the app
April 15, 2019

This app helped me get my loyalty program online and in store for 1/4 the cost of the other software I used and that was in store only. Their auto email flows are great and save me a ton of time and money. New features are always being added. Having both my loyalty program and email marketing in one app makes things a lot easier. They have a great customer service team that respond very quickly and always help address any problems that arise (which are rare). Definitely would recommend this to other businesses.

Keuka Outlet
United States
Over 1 year using the app
Marsello replied April 19, 2019

Thanks for the kind words. We're glad you are loving Marsello!

May 21, 2019

Love the ease of this app! I'm not tech savvy at all and this is easy to navigate and the customer support is amazing and quick to respond!

Chasing Orchids Boutique
United States
Over 1 year using the app
March 4, 2019

I love this app, it's very useful with their loyalty function. And when I checked it, they added the email retention functionality as well. Awesome. Now what's left is for me to start selling and market.

Thanks for the app!
www.artatler.com, art marketplace and online gallery

Artatler
Singapore
Over 1 year using the app
Marsello replied March 4, 2019

Thanks for the kind review 😊

September 30, 2017

Excellent App. Meets all our needs at an affordable price . Their customer service is top notch! Highly recommended if you are having second thoughts about this App

Mychopchop
Canada
Over 1 year using the app
Edited April 19, 2018

Really good app, I would recommend!

Moonlight Mermaids Limited
United Kingdom
Over 1 year using the app
August 26, 2021

For us Marsello was a game changer, we have been using it for over a year. We started with email marketing and now moved on to loyalty programme and several automations, its amazing! their support team is quick and super efficient.

Merrell NZ
New Zealand
Over 1 year using the app
Marsello replied August 27, 2021

Thank you so much for this review! 😇