Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and marketing app for its user-friendly interface and seamless integration with Shopify POS. Its customizable features and automated email flows save time, while the analytics and customer data tracking inform business decisions. Merchants report significant ROI, increased sales, and improved customer retention. The VIP points system is a hit with customers, encouraging increased spending. The customer service is noted as responsive and helpful.

December 13, 2022

We love the loyalty program at Marsello. In any case the customer service is helpful and very quick. They are very professional!
Hopefully they will not stop at developing and will continue at their great job!
Congrats!

Magenta Shop Slovakia
Slovakia
About 1 year using the app
Marsello replied December 13, 2022

Thank you for the review!

September 16, 2018

I use Marsello to help me build my email marketing list and to reward all of my customers with customized discounts. Loved the previous version as well as the new!!!!

KoKo Kouture
United States
About 1 year using the app
September 22, 2021

They have top notch customer service and always get back to me promptly if an issue or question arises. I like the emails they send to help me convert abandoned carts and they just offer a lot of tools to keep me from getting 3 different apps to do what this one app does.

Oji Amorè
United States
About 1 year using the app
Marsello replied September 22, 2021

Thank you so much for the awesome feedback! It’s our mission to have all your marketing needs in one place so we’re delighted that we’ve been able to help you accomplish that. I’ll make sure to pass your kind words on to the team. All the best!

December 4, 2018

love this app especially since it is free. They have been super helpful on fixing features and helping so 10/10

Boneyard Barbering
United States
About 1 year using the app
April 9, 2021

used Marsello app for about a year now. Started on the regular plan and then upgraded to the Pro plan. Easy to use (both for me and my customers), easy to adapt to promotions, customers like the rewards and helps drive my customer email list. I like the look of the promotions and emails available and think they suit my store really well. Clean, bright and easy to use. had a small billing issue but live chat function resolved this very quickly and efficiently. set out to find an app to add to my store that rewarded my loyal customers and this is exactly what Marsello delivers. I don't have time for tricky apps or system issues. Never had a problem. Highly recommend. I have earned far more in returning, rewarded customers than i have spent on the app.

Maisie Gray
United Kingdom
About 1 year using the app
Edited September 29, 2018

This app helps me retain my current customers. I previously had a lot of customers that would shop once and then I wouldn't see them again for a long time. Marsello helps me get those customers back.

Revive
United States
About 1 year using the app
June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
About 1 year using the app
November 24, 2020

Great app, with plenty of customization option. Made my business really stand out from the crowd....

RRIZE Cosmetics™
United States
About 1 year using the app
Edited June 26, 2017

This is quite a good system to start with if you are looking for a simple loyalty program. This is my first time using a loyalty program too! it is not too difficult for a beginner and the supporting crew is really really helpful. Credits to Kat who is really patient to my numerous questions!!

This app integrates very well into shopify check out. =D

www.ohmybaby.sg

Oh My Baby Singapore
Singapore
About 1 year using the app
December 7, 2017

Best App i've used here so far. looking forward to great results from this app. Thank you for making it free for a beginner like me at the very least!

Slay Clothing
United States
About 1 year using the app