Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and marketing app for its user-friendly interface and seamless integration with Shopify POS. Its customizable features and automated email flows save time, while the analytics and customer data tracking inform business decisions. Merchants report significant ROI, increased sales, and improved customer retention. The VIP points system is a hit with customers, encouraging increased spending. The customer service is noted as responsive and helpful.

September 5, 2018

Easy to install, no help needed. None of my customers have reached the required min. spend yet to use their rewards but hopeful this app will help to boost repeat customer spending soon.

Mummy Couture
Australia
About 1 year using the app
September 21, 2018

Absolutely love this app already, the loyalty program is really customisable. Super easy to use, does most of the hard work for you!

Wrist Badger
United Kingdom
About 1 year using the app
April 10, 2020

We linked Marsello to our online and physical stores with a loyalty program and automated email marketing, making it easy for us to communicate with customers regularly and to offer them rewards that keep them coming back. With the recent COVID-19 developments, we have been able to direct our customers to our online stores and keep them updated with any changes. Marsello is an essential tool for the Bulo Shoes business.

Bulo
United States
About 1 year using the app
December 30, 2018

I am a new user, I tried the app and what can I say:
Great app, great support!
I really love it!
Easy to use, Automated email, and many more...

Best Tents Store
Canada
12 months using the app
March 12, 2018

This is the best rewards program I've used. I highly recommend it!

La Fe Couture
United States
12 months using the app
September 27, 2018

LOVE THIS APP!!!! It helps my clients so much. Wonderful, amazing app. I would give it more stars if i could!

FACE IT
Brazil
12 months using the app
July 2, 2017

I've been trying to set-up my loyalty program for weeks only to find myself uninstalling the first 4 apps due to the complicated layout. Luckily, I came across this app with great customer support who immediately replies to your queries.

Here are some of the things I like about the app:
* User friendly - I was able to instal and launch my website on the same day
* Automatic discount codes - I was shocked to know that it is available for free
* Multiple discounts: free gift, free shipping, money off, percentage off

The app is relatively new but it is definitely worth the try. I look forward to more amazing updates! :)

Skin Cosmetics
Philippines
12 months using the app
Edited May 30, 2017

GREAT app...loyalty works on both my POS and my e-commerce site. Support is SUPER FAST and very quick to resolve any issue. Kat and Tash...the BEST!
~Woody

Blissartisanmv
United States
11 months using the app
December 8, 2017

Set up step by step easy, can't wait to see it work

Primal Pleasures Online
Australia
11 months using the app
August 30, 2017

So far so good, tested and it works!

Daisy Boots
United Kingdom
11 months using the app